Chat, voice and text

An AI answering service for every call, chat and text, day and night

A caller who reaches voicemail usually rings the next business instead. We set up an AI receptionist that answers every channel at once: phone calls, website chat and text messages, trained on how your business actually works. It books straight into your calendar, answers the questions you hear every day, qualifies new enquiries, texts back the calls nobody could take, and hands the conversation to a person the moment it matters.

Try it now

Talk to Sanaf

This is the kind of receptionist we build, answering for our own business. Ask it anything about Sanaf or the agency, or have it book you a call.

You are talking to an AI. It answers from what is published on sanafai.com and can book a real intro call.

Or call it (405) 285-3922

  • Every enquiry answered in seconds, nights, weekends and busy hours included
  • Appointments booked into your real calendar while your team keeps working
  • The same handful of questions answered without your team repeating themselves
  • New leads qualified and followed up before they go cold
What we build

What it covers

Voice receptionist

Answers your line with a natural voice trained on your business: greets, answers questions, books, takes messages and transfers to a person when needed.

Website chat

A chat assistant on your site that answers visitors accurately, in your tone, and turns a browse into a captured lead or a booking.

Missed-call text-back

When a call goes unanswered, a friendly text goes out in seconds and keeps the conversation going where your customers already are.

Booking and reminders

Books against your real openings, sends confirmations and reminders, and handles reschedules. No phone tag, no double booking.

Speed to lead

A new form fill or enquiry gets a reply straight away, asks the qualifying questions your best salesperson would, and routes the hot ones to your team first.

Handoff on your rules

You decide what it handles and what a person takes. An upset customer, an unusual request or a big opportunity escalates at once, with the conversation attached.

What you get

What lands in your hands

Everything is built on your accounts and handed over with documentation. You own it from the first day.

  • An AI receptionist live on your phone line, website chat and text number
  • Trained on your services, hours, common questions, booking rules and tone
  • Your calendar and CRM connected, so bookings and leads land where you work
  • Written rules for exactly when a person takes over
  • A record of every conversation, booking and captured lead

Compare the AI answering services

Not sure you need a build? We list the answering services we would look at first, staffed and self-serve, with where each one is the better pick.

See the comparison
Questions

Asked before we start

Will callers know they are talking to an AI?
Yes. It introduces itself honestly. What callers care about is an accurate answer and a booked appointment instead of voicemail, and anyone who asks for a person is handed over.
What happens when it does not know the answer?
It says so, then takes a message, books a callback or passes the conversation to your team with the context attached. It works from your business information and is built not to invent an answer.
Do we have to change our phone number?
No. It works with the number you already have. Calls can ring your team first and reach the receptionist only when nobody picks up, or go to it directly after hours.
Is this an AI answering service?
Yes. It answers your phone the way an answering service does: it picks up, answers the common questions, takes messages and books appointments, day and night. The difference is that it also covers website chat and text, and it passes a call to a person on your team whenever your rules say so.
Do we need all three channels?
No. Start with the one where you lose the most enquiries, usually the phone after hours, and add chat and text when you are ready.