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Ecommerce

Shippo, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Shippo account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • Ecommerce
  • Signs in to your account
  • 95 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Shippo is

Shipping API for e-commerce merchants to create labels, track packages, and manage shipping operations.

You sign in with your own Shippo account, the same way you already do. We never see or hold your password.

How a run works

One message in, the work done in Shippo.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Shippo. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Shippo account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

95 tools it already has

What it can do in Shippo

These are the ready-made tools your AI employee already has in Shippo. It is not limited to them, but it never has to be taught these.

  • Create BatchTool to create a batch of shipments for bulk label purchasing. Use when you need to process multiple shipments at once with the same carrier and service level. Requires a valid car
  • Create Carrier AccountTool to create a new carrier account in Shippo. Use when you need to register carrier credentials for shipping operations. This action requires detailed billing and contact informa
  • Create Customs ItemCreate a new customs item for international shipments. Customs items are required for customs declarations when shipping internationally. Use this action to define the contents, va
  • Create Live RateTool to generate live shipping rates from multiple carriers for a given shipment. Use when you need real-time pricing for shipping from origin to destination with specific items. R
  • Create ManifestTool to create a new shipping manifest with Shippo. Use when you need to generate a manifest document for a carrier with multiple shipments that need to be scanned at pickup.
  • Create Merchant AddressTool to create a new address for a merchant using Shippo's Platform API. Use when you need to add an address to a merchant's account for shipping operations. This endpoint is part
  • Create Merchant BatchTool to create a batch for a merchant using the Shippo Platform API. Use when you need to create bulk shipment batches for a specific merchant account. Requires valid merchant ID,
  • Create Merchant Carrier AccountTool to create a carrier account for a merchant using the Shippo Platform API. Use when you need to register carrier credentials for a specific merchant in a platform integration s
  • Create Merchant Customs DeclarationTool to create a new customs declaration for a merchant using Shippo's Platform API. Use when you need to create a customs declaration for international shipments on behalf of a me
  • Create Merchant Customs ItemTool to create a new customs item for a merchant using Shippo's Platform API. Use when you need to create customs items for a merchant's international shipments. This endpoint is p
  • Create Merchant OrderTool to create an order for a merchant using the Shippo Platform API. Use when you need to create an order on behalf of a merchant account with recipient address and order details.
  • Create Merchant ParcelTool to create a new parcel for a merchant using Shippo's Platform API. Use when you need to define package dimensions for a merchant's shipping operations. This endpoint is part o
  • Create Merchant RefundTool to create a refund for a merchant using the Shippo Platform API. Use when you need to refund a transaction for a specific merchant account. Requires valid merchant ID and tran
  • Create Merchant ShipmentTool to create a new shipment for a merchant using Shippo's Platform API. Use when you need to create a shipment with origin/destination addresses and parcel details to get shippin
  • Create Merchant TransactionTool to create a shipping label transaction for a merchant using the Shippo Platform API. Use when you need to purchase a shipping label for a specific merchant account using an ex
  • Create OrderTool to create a new order in Shippo. Use when you need to register an order for shipment processing. The order must include a recipient address and placement timestamp. Line items
  • Create ParcelTool to create a new parcel in Shippo with dimensions and weight specifications. Use when you need to define package dimensions for shipping rate calculations or label generation.
  • Create RefundTool to create a refund for a Shippo transaction. Use when you need to refund a previously created shipping label or transaction.
  • Create Service GroupTool to create a new Shippo service group with specified pricing model and carrier service levels. Use when you need to configure a custom shipping rate group for checkout display.
  • Create ShipmentTool to create a new shipment with Shippo. Use when you need to generate shipping rates for a package by providing origin and destination addresses and parcel details.
  • Create Shippo AddressTool to create a new address in Shippo. Use when you need to store sender or recipient addresses for shipping labels and transactions. Addresses can be validated against carrier da
  • Create Shippo WebhookTool to create a new webhook subscription in Shippo. Use when you need to register an endpoint to receive real-time notifications for shipping events such as tracking updates, tran
  • Create TransactionTool to create a shipping label transaction with Shippo. Use when you need to purchase a shipping label either from an existing rate ID or by specifying shipment details directly.
  • Create User Parcel TemplateTool to create a new user parcel template in Shippo with preset dimensions and weight specifications. Use when you need to define reusable package configurations for shipping rate
  • Delete Default Parcel TemplateTool to clear the current default parcel template. Use when you need to remove the default parcel template configuration for live rates at checkout.
  • Delete User Parcel TemplateTool to delete a user-created parcel template. Use when you need to remove a custom parcel template that is no longer needed.
  • Delete WebhookTool to delete a specific webhook from Shippo. Use when you need to remove a webhook that is no longer needed or needs to be reconfigured.
  • Get AddressTool to retrieve a previously created address from Shippo. Use when you need to get the details of an existing address using its object ID.
  • Get Carrier AccountTool to retrieve a carrier account by its ID. Use when you need to get details about a specific carrier account configuration.
  • Get Carrier Parcel TemplateTool to retrieve a specific carrier parcel template by its token. Use when you need to get detailed dimensions and specifications for a standardized carrier package type.
  • Get Carrier Registration StatusTool to retrieve carrier registration status from Shippo. Use when you need to check the registration or authentication status of a carrier account.
  • Get Customs DeclarationTool to retrieve a customs declaration by its ID. Use when you need to fetch details about a specific customs declaration including items, certifications, and shipping information.
  • Get customs itemTool to retrieve a customs item from Shippo. Use when you need to fetch details about a previously created customs declaration for international shipments.
  • Get Default Parcel TemplateTool to retrieve the current default parcel template for live rates at checkout. Use when you need to view the default parcel dimensions and weight settings.
  • Get MerchantTool to retrieve a merchant from the Shippo Platform API. Use when you need to get the details of an existing merchant using their object ID.
  • Get Merchant AddressTool to retrieve a merchant address from Shippo Platform API. Use when you need to get the details of an existing merchant address using merchant ID and address ID.
  • Get Merchant BatchTool to retrieve a batch for a merchant from the Shippo Platform API. Use when you need to get details of an existing batch using merchant and batch IDs.
  • Get Merchant Carrier AccountTool to retrieve a carrier account for a merchant using the Shippo Platform API. Use when you need to get details about a specific carrier account associated with a merchant on the
  • Get Merchant Carrier Registration StatusTool to retrieve carrier registration status for a specific merchant using Shippo's Platform API. Use when you need to check if a merchant has registered or connected a carrier acc
  • Get Merchant Customs DeclarationTool to retrieve a specific customs declaration for a merchant using Shippo's Platform API. Use when you need to fetch details about a merchant's customs declaration for internatio
  • Get Merchant Customs ItemTool to retrieve a customs item for a merchant using the Shippo Platform API. Use when you need to fetch details about a specific customs item for a merchant's international shipme
  • Get Merchant ManifestTool to retrieve a manifest for a merchant from the Shippo Platform API. Use when you need to get details of an existing manifest using merchant and manifest IDs.
  • Get Merchant OrderTool to retrieve an order for a merchant from the Shippo Platform API. Use when you need to get details of an existing order using merchant and order IDs.
  • Get Merchant ParcelTool to retrieve a parcel for a merchant from the Shippo Platform API. Use when you need to fetch details of a parcel that belongs to a specific merchant.
  • Get Merchant RateTool to retrieve a specific shipping rate for a merchant using the Shippo Platform API. Use when you need to fetch detailed rate information for a merchant's shipment, including pr
  • Get Merchant RefundTool to retrieve a merchant refund from Shippo Platform API. Use when you need to get the details or status of a specific refund for a merchant.
  • Get Merchant ShipmentTool to retrieve a shipment for a merchant from the Shippo Platform API. Use when you need to fetch details of a shipment that belongs to a specific merchant.
  • Get Merchant Tracking StatusTool to retrieve tracking status for a merchant from Shippo Platform API. Use when you need to get the current status, location, and history of a package for a specific merchant us
  • Get Merchant TransactionTool to retrieve a shipping label transaction for a merchant from the Shippo Platform API. Use when you need to get the details of an existing transaction for a merchant including
  • Get OrderTool to retrieve an order from Shippo. Use when you need to fetch details about a specific order including shipping addresses, line items, and transactions.
  • Get ParcelTool to retrieve a parcel by its ID. Use when you need to fetch details of an existing parcel object including dimensions, weight, and metadata.
  • Get RateTool to retrieve a specific shipping rate by its ID. Use when you need to fetch detailed rate information including pricing, carrier details, and service level.
  • Get RefundTool to retrieve a refund by its ID from Shippo. Use when you need to check the status or details of a specific refund transaction. Requires the refundid which is obtained when cre
  • Get ShipmentTool to retrieve a shipment by its ID. Use when you need to fetch details about a specific shipment including addresses, parcels, rates, and status.
  • Get Shippo AccountTool to retrieve a Shippo Account from the Shippo Platform API. Use when you need to get the details of an existing Shippo Account using its object ID.
  • Get Tracking StatusTool to retrieve tracking status for a shipment from Shippo. Use when you need to get the current status, location, and history of a package using its carrier and tracking number.
  • Get TransactionTool to retrieve a shipping label transaction by its ID. Use when you need to get the details of an existing transaction including tracking information, label URLs, and transaction
  • Get User Parcel TemplateTool to retrieve a specific user-created parcel template by its object ID. Use when you need to get dimensions and specifications for a custom parcel template.
  • Get WebhookTool to retrieve a specific webhook subscription from Shippo. Use when you need to get the details of an existing webhook using its object ID.
  • List AddressesTool to list all addresses in the Shippo account with pagination support. Use when you need to retrieve stored addresses for shipment creation or management.
  • List Carrier AccountsTool to list all carrier accounts configured in the Shippo account with pagination support. Use when you need to retrieve carrier accounts for shipment creation or management.
  • List Carrier Parcel TemplatesTool to list all carrier parcel templates available for creating shipments. Use when you need to retrieve standardized parcel dimensions provided by carriers like FedEx, USPS, UPS,
  • List Customs DeclarationsTool to list all customs declarations in the Shippo account with pagination support. Use when you need to retrieve customs declarations for international shipments.
  • List Customs ItemsTool to list all customs items with pagination support. Use when you need to retrieve customs declarations for international shipments.
  • List ManifestsTool to list all shipping manifests from Shippo. Use when you need to retrieve a paginated list of manifests with optional filtering by page number and results per page.
  • List Merchant AddressesTool to list all addresses for a specific merchant using the Shippo Platform API. Use when you need to retrieve merchant addresses with pagination support.
  • List Merchant Carrier AccountsTool to list all carrier accounts for a specific merchant using the Shippo Platform API. Use when you need to retrieve carrier accounts configured for a merchant in a platform cont
  • List Merchant Customs DeclarationsTool to list all customs declarations for a specific merchant using the Shippo Platform API. Use when you need to retrieve merchant customs declarations for international shipments
  • List Merchant Customs ItemsTool to list all customs items for a specific merchant using the Shippo Platform API. Use when you need to retrieve merchant customs items for international shipments.
  • List Merchant ManifestsTool to list all manifests for a specific merchant using Shippo's Platform API. Use when you need to retrieve manifests for a merchant account with optional pagination.
  • List Merchant ParcelsTool to list all parcels for a specific merchant using the Shippo Platform API. Use when you need to retrieve merchant parcels with pagination support.
  • List Merchant Shipment Rates by CurrencyTool to retrieve available shipping rates for a merchant's shipment filtered by currency code using the Shippo Platform API. Use when you need to compare carrier pricing in a speci
  • List Merchant ShipmentsTool to list all shipments for a specific merchant using Shippo's Platform API. Use when you need to retrieve shipments for a merchant account with optional pagination.
  • List Merchant TransactionsTool to list all shipping label transactions for a merchant using the Shippo Platform API. Use when you need to retrieve shipping labels created for a specific merchant with pagina
  • List MerchantsTool to list all merchants using the Shippo Platform API with pagination support. Use when you need to retrieve merchant accounts in a platform context.
  • List OrdersTool to list all orders in the Shippo account with pagination support. Use when you need to retrieve customer orders for creating shipments or managing order fulfillment.
  • List RefundsTool to retrieve a list of all refunds from Shippo. Use when you need to view refund history, check refund statuses, or audit reimbursements for unused shipping labels. Supports pa
  • List Service GroupsTool to retrieve all service groups configured in Shippo. Use when you need to view available shipping service groups, their configurations, rates, and service levels.
  • List Shipment RatesTool to retrieve available shipping rates for a specific shipment. Use when you need to compare carrier pricing and service options for a shipment.
  • List Shipment Rates by CurrencyTool to retrieve available shipping rates for a specific shipment filtered by currency code. Use when you need to compare carrier pricing in a specific currency (e.g., USD, EUR, GB
  • List ShipmentsTool to list all shipments in the Shippo account with pagination support. Use when you need to retrieve shipment records, check shipment status, or manage shipping operations.
  • List Shippo AccountsTool to list all Managed Shippo Accounts. Use when you need to retrieve all Shippo Accounts associated with your platform account. Supports pagination for large result sets.
  • List User Parcel TemplatesTool to list all user-created parcel templates. Use when you need to retrieve custom parcel dimensions and configurations that were created by the user.
  • Purchase Merchant BatchTool to purchase a batch for a merchant via the Shippo Platform API. Use when you need to purchase a previously created batch of shipments. The batch must be in VALID status before
  • Register Tracking WebhookTool to register a tracking webhook for a shipment. Use when you need to start tracking a shipment using its carrier and tracking number. This creates a tracking object that will r
  • Remove Shipments From BatchTool to remove shipments from a batch for a merchant using the Shippo Platform API. Use when you need to remove one or more shipments from an existing batch before purchase or duri
  • Update Carrier AccountTool to update an existing carrier account in Shippo. Use when you need to modify carrier account settings such as activation status, account credentials, or carrier-specific param
  • Update Default Parcel TemplateTool to update the default parcel template for live rates at checkout in Shippo. Use when you need to set a specific parcel template as the default for calculating shipping rates.
  • Update MerchantTool to update an existing merchant in Shippo Platform API. Use when you need to modify merchant details such as name, email, or business information. This action requires Platform
  • Update Merchant Carrier AccountTool to update a carrier account for a merchant in Shippo Platform API. Use when you need to modify merchant carrier account settings such as activation status, billing address, or
  • Update Service GroupTool to update an existing Shippo service group. Use when you need to modify service group details such as name, description, rate adjustment, or service levels.
  • Update User Parcel TemplateTool to update an existing user parcel template with new weight and carrier template settings. Use when you need to modify the dimensions or weight of a previously created custom p
  • Update WebhookTool to update an existing webhook in Shippo. Use when you need to modify webhook settings such as the event type, URL endpoint, activation status, or test mode flag.
  • Validate AddressTool to validate an address using the Shippo API. Use when you need to verify that a shipping address is valid and complete before creating a shipment.
  • Validate Merchant AddressTool to validate a merchant address using the Shippo Platform API. Use when you need to verify that a merchant's shipping address is valid and complete.
Access, and who is in charge of it

You stay the boss of your Shippo account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Shippo account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Shippo is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Shippo and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Shippo

Can an AI employee really work inside Shippo?
Yes. It signs in to your own Shippo account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Shippo?
No. Nothing moves and nothing is replaced. Your records stay in Shippo, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Shippo account?
You sign in with your own Shippo account, the same way you already do. We never see or hold your password. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Shippo?
It has 95 ready-made tools in Shippo today, among them Create Batch, Create Carrier Account and Create Customs Item. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Shippo and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Shippo and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Shippo?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Shippo is written down with what it did and when.