AI Agents

Bolna, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Bolna account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • AI Agents
  • Connects with a key
  • 15 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Bolna is

Create conversational voice agents using Bolna AI to enhance interactions, streamline operations and automate support.

You paste in a key from your own Bolna account. It is kept encrypted, and you can withdraw it from inside Bolna whenever you like.

How a run works

One message in, the work done in Bolna.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Bolna. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Bolna account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

15 tools it already has

What it can do in Bolna

These are the ready-made tools your AI employee already has in Bolna. It is not limited to them, but it never has to be taught these.

  • Delete agent by idDelete an agent
  • Delete batch by idDelete a batch
  • Fetch all batches by agent idList all batches for agent
  • Get all agentsList all agents
  • Get all phone numbersList all phone numbers for your account
  • Get execution by idRetrieve specific execution by execution id
  • Make a phone call from agentInitiate calls
  • Retrieve agent by idRetrieve an agent
  • Retrieve agent execution detailsRetrieve specific execution by an agent
  • Retrieve agent execution statusRetrieve all executions by an agent
  • Retrieve batch details by idRetrieve a batch
  • Retrieve batch execution listRetrieve all executions from a batch
  • Schedule batch by idSchedule a batch for calling via agent
  • Setup inbound call for agentAdd agent for inbound calls
  • Stop batch by idStop a running batch
Access, and who is in charge of it

You stay the boss of your Bolna account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Bolna account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Bolna is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Bolna and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

Questions people ask about Bolna

Can an AI employee really work inside Bolna?
Yes. It signs in to your own Bolna account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Bolna?
No. Nothing moves and nothing is replaced. Your records stay in Bolna, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Bolna account?
You paste in a key from your own Bolna account. It is kept encrypted, and you can withdraw it from inside Bolna whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Bolna?
It has 15 ready-made tools in Bolna today, among them Delete agent by id, Delete batch by id and Fetch all batches by agent id. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Bolna and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Bolna and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Bolna?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Bolna is written down with what it did and when.