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Synthflow AI, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Synthflow AI account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • AI Agents
  • Connects with a key
  • 11 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Synthflow AI is

Synthflow AI provides AI-powered voice agents to automate both inbound and outbound calls, enhancing customer engagement and operational efficiency.

You paste in a key from your own Synthflow AI account. It is kept encrypted, and you can withdraw it from inside Synthflow AI whenever you like.

How a run works

One message in, the work done in Synthflow AI.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Synthflow AI. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Synthflow AI account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

11 tools it already has

What it can do in Synthflow AI

These are the ready-made tools your AI employee already has in Synthflow AI. It is not limited to them, but it never has to be taught these.

  • Create a new teamTool to create a new team. use when you need to programmatically set up a synthflow ai assistant group with routing rules.
  • Create AssistantTool to create a new assistant. use when you need to initialize a custom voice assistant with specific prompt, llm, language, and voice settings.
  • Delete a teamTool to delete an existing team. use when you need to remove a synthflow ai team after it's no longer needed. confirm the team id before calling.
  • Delete an assistantTool to delete an existing ai assistant. use after confirming the assistant id. example: delete assistant with id 'assistant 123'.
  • Get AI assistant detailsTool to retrieve details of a specific ai assistant. use after confirming the assistant's id to fetch its configuration and metadata.
  • Get knowledge baseTool to retrieve details of a specific knowledge base by its id. use after confirming the knowledge base id to fetch its metadata.
  • Get phone numbersTool to retrieve a list of phone numbers associated with a workspace. use when you need to fetch numbers assigned to your account for a given workspace.
  • Get team detailsTool to retrieve details of a specific team by its id. use after confirming the team exists to inspect its configuration.
  • List AI assistantsTool to list all ai assistants associated with the account. use when you need to retrieve a paginated list of assistants.
  • Update an existing teamTool to update an existing team. use after confirming the team exists and you have new configuration values.
  • Update AssistantTool to update an existing assistant’s settings. use after confirming the assistant exists. modify settings like name, phone, recording, webhook, or agent configuration.
Access, and who is in charge of it

You stay the boss of your Synthflow AI account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Synthflow AI account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Synthflow AI is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Synthflow AI and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Synthflow AI

Can an AI employee really work inside Synthflow AI?
Yes. It signs in to your own Synthflow AI account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Synthflow AI?
No. Nothing moves and nothing is replaced. Your records stay in Synthflow AI, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Synthflow AI account?
You paste in a key from your own Synthflow AI account. It is kept encrypted, and you can withdraw it from inside Synthflow AI whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Synthflow AI?
It has 11 ready-made tools in Synthflow AI today, among them Create a new team, Create Assistant and Delete a team. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Synthflow AI and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Synthflow AI and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Synthflow AI?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Synthflow AI is written down with what it did and when.