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Communication

Sendbird, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Sendbird account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • Communication
  • Connects with a key
  • 37 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Sendbird is

Sendbird is a platform that provides chat, voice, and video APIs to help businesses build in-app communication features.

You paste in a key from your own Sendbird account. It is kept encrypted, and you can withdraw it from inside Sendbird whenever you like.

How a run works

One message in, the work done in Sendbird.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Sendbird. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Sendbird account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

37 tools it already has

What it can do in Sendbird

These are the ready-made tools your AI employee already has in Sendbird. It is not limited to them, but it never has to be taught these.

  • Add Members To Group ChannelTool to add members to a group channel. use when you need to invite one or more users into an existing group channel.
  • Ban User from Group ChannelTool to ban a user from a group channel. use when moderating group channels to restrict member access. execute after confirming channel url and user id.
  • Create Group ChannelTool to create a new group channel. use when you need to start a conversation with specific users. execute after specifying users and optional settings.
  • Create Sendbird UserTool to create a new user. use when you need to register a user account in sendbird.
  • Delete Group ChannelTool to delete a specific group channel. use when you have the channel url and want to permanently remove the channel. execute after confirming the channel exists.
  • Delete MessageTool to delete a specific message in a sendbird group channel. use when you need to permanently remove a sent message after confirming deletion permissions.
  • Delete Sendbird UserTool to delete a sendbird user. use when you need to remove a user from your sendbird application, optionally permanently.
  • Get Count Preference Of ChannelTool to retrieve a user's count preference for a specific group channel. use after confirming the user and channel exist to determine whether to display all, unread-only, or mentio
  • Issue Session TokenTool to issue a session token for a user. use when you need to generate or refresh a user's session token.
  • Leave Group ChannelsTool to leave group channels for a user. use when you need to make a user exit one or more joined group channels.
  • List Banned MembersTool to list banned members in a group channel. use when you need to see which users are banned from a specific group channel.
  • List Group Channel MembersTool to list members of a group channel. use when you need to paginate through members of a specified group channel.
  • List Group Channel OperatorsTool to list operators of a group channel. use after specifying the channel url when needing to paginate through operators.
  • List Group ChannelsTool to list group channels. use when you need to fetch paginated group channels with optional filters.
  • List Open Channel OperatorsTool to list operators of an open channel. use when you have the open channel url and need to fetch its operators. supports pagination via token and limit.
  • List Operators by Custom Channel TypeTool to list operators of a channel by custom channel type. use when you need to fetch operators for a specific custom channel type with pagination.
  • List UsersTool to retrieve a list of users. use after setting up sendbird api credentials to paginate or filter all users in your application.
  • Mark All User Messages As ReadTool to mark all of a user's messages as read in group channels. use when resetting unread message counts after a user has viewed all messages.
  • Mute UserTool to mute a user in a group channel. use when you need to prevent a user from sending messages for a specified duration.
  • Register Group Channel OperatorsTool to register one or more users as operators in a sendbird group channel. use when elevating permissions of existing channel members.
  • Register Operators by Custom Channel TypeTool to register users as operators to channels by custom channel type. use when assigning operator roles for all channels of a specified custom type.
  • Register Operators to Open ChannelTool to register operators to an open channel. use after creating or updating an open channel when you need to assign operator roles.
  • Revoke All Session TokensTool to revoke all session tokens for a user. use when you need to invalidate all active sessions for security.
  • Send MessageTool to send a message to a group channel. use when you need to post a text, file, or admin message to an existing group channel.
  • Sendbird Get Group Channel Count by Join StatusTool to retrieve number of group channels by join status for a user. use when you need counts of invited, joined, and total channels for a specific user.
  • Sendbird Get Unread Item CountTool to retrieve a user's unread item counts. use after you need the total unread messages, mentions, and channel counts for a specific user.
  • Sendbird Update MessageTool to update an existing group channel message in sendbird. use after you need to modify content or metadata of a sent message.
  • Sendbird View Group ChannelTool to view information about a specific group channel. use when you need channel details after confirming the channel url.
  • Sendbird View MessageTool to view a specific message in a group channel. use after confirming channel url and message id.
  • Sendbird View UserTool to view user information. use when retrieving details of a specific sendbird user by id.
  • Unban User from Group ChannelTool to unban a user from a group channel. use when reinstating a previously banned user. execute after confirming the user is currently banned.
  • Unmute UserTool to unmute a user in a group channel. use when you want to restore a muted user's ability to send messages after confirming they are muted.
  • Unregister Operators Custom Channel TypeTool to unregister operators from channels by custom channel type. use when you need to remove operator roles from users across channels of a specific custom type.
  • Update Count Preference Of ChannelTool to update a user's unread count preference for a specific group channel. use when you want to include or suppress a channel in the user's unread counts.
  • Update Group ChannelTool to update group channel information. use when you need to modify channel attributes such as name, cover image, privacy settings, or operator list after channel creation.
  • Update Sendbird UserTool to update a user's information. use when modifying nickname, profile image url, activation status, or metadata.
  • View UserTool to retrieve information about a specific sendbird user. use when you need to fetch detailed user data by their user id.
Access, and who is in charge of it

You stay the boss of your Sendbird account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Sendbird account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Sendbird is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Sendbird and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Sendbird

Can an AI employee really work inside Sendbird?
Yes. It signs in to your own Sendbird account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Sendbird?
No. Nothing moves and nothing is replaced. Your records stay in Sendbird, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Sendbird account?
You paste in a key from your own Sendbird account. It is kept encrypted, and you can withdraw it from inside Sendbird whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Sendbird?
It has 37 ready-made tools in Sendbird today, among them Add Members To Group Channel, Ban User from Group Channel and Create Group Channel. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Sendbird and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Sendbird and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Sendbird?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Sendbird is written down with what it did and when.