Communication

Kapso, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Kapso account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • Communication
  • Connects with a key
  • 10 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Kapso is

Kapso provides APIs for WhatsApp messaging, customer and contact management, broadcasts, workflows, and serverless functions.

You paste in a key from your own Kapso account. It is kept encrypted, and you can withdraw it from inside Kapso whenever you like.

How a run works

One message in, the work done in Kapso.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Kapso. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Kapso account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

10 tools it already has

What it can do in Kapso

These are the ready-made tools your AI employee already has in Kapso. It is not limited to them, but it never has to be taught these.

  • Get FunctionRetrieve one Kapso serverless function's code, runtime configuration, deployment status, and computed URLs without invoking or changing it.
  • Get Phone NumberRetrieve one Kapso WhatsApp phone-number configuration by its Meta phone number ID.
  • Get Phone Number HealthRun Kapso's live checks for one WhatsApp phone-number configuration and return its body-level health status and individual check results.
  • Get WorkflowRetrieve one workflow's metadata, full graph definition, or available variables without executing or changing it.
  • List ConversationsList one page of WhatsApp conversations by recent activity, with filters for phone number, status, assignment, and activity time range.
  • List CustomersList Kapso project customers and filter them by name, external customer ID, or creation time. Returns one page and a continuation cursor.
  • List FunctionsList serverless functions configured in the Kapso project, including runtime and deployment state, without returning function source code or invoking any function.
  • List MessagesList one page of WhatsApp message history project-wide through Kapso Platform or for one phone number through the Meta-compatible proxy. This tool only reads history and never send
  • List Phone NumbersList WhatsApp phone-number configurations in the Kapso project, with filters for account, customer, messaging state, and display name.
  • List WorkflowsList project workflows and filter them by lifecycle status, name, or creation time. This read-only action does not execute a workflow.
Access, and who is in charge of it

You stay the boss of your Kapso account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Kapso account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Kapso is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Kapso and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

Questions people ask about Kapso

Can an AI employee really work inside Kapso?
Yes. It signs in to your own Kapso account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Kapso?
No. Nothing moves and nothing is replaced. Your records stay in Kapso, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Kapso account?
You paste in a key from your own Kapso account. It is kept encrypted, and you can withdraw it from inside Kapso whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Kapso?
It has 10 ready-made tools in Kapso today, among them Get Function, Get Phone Number and Get Phone Number Health. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Kapso and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Kapso and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Kapso?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Kapso is written down with what it did and when.