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Team Collaboration

Heartbeat, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Heartbeat account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • Team Collaboration
  • Connects with a key
  • 7 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Heartbeat is

Plug-and-play online communities. Heartbeat provides tools for creating and managing online communities with features for users, channels, events, messages, and more.

You paste in a key from your own Heartbeat account. It is kept encrypted, and you can withdraw it from inside Heartbeat whenever you like.

How a run works

One message in, the work done in Heartbeat.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Heartbeat. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Heartbeat account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

7 tools it already has

What it can do in Heartbeat

These are the ready-made tools your AI employee already has in Heartbeat. It is not limited to them, but it never has to be taught these.

  • Get EventsTool to retrieve event information from the community. Use when you need to list events with optional pagination support.
  • List channelsTool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived
  • List GroupsTool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-
  • List UsersTool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role
  • Reactivate UserTool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
  • Retrieve GroupTool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
  • Retrieve UserTool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
Access, and who is in charge of it

You stay the boss of your Heartbeat account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Heartbeat account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Heartbeat is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Heartbeat and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Heartbeat

Can an AI employee really work inside Heartbeat?
Yes. It signs in to your own Heartbeat account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Heartbeat?
No. Nothing moves and nothing is replaced. Your records stay in Heartbeat, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Heartbeat account?
You paste in a key from your own Heartbeat account. It is kept encrypted, and you can withdraw it from inside Heartbeat whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Heartbeat?
It has 7 ready-made tools in Heartbeat today, among them Get Events, List channels and List Groups. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Heartbeat and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Heartbeat and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Heartbeat?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Heartbeat is written down with what it did and when.