Sanaf, the AI employee

AI invoicing

Getting paid is a chasing problem, not a billing problem. This job tracks what is outstanding, sends the reminders on schedule, keeps the expense side categorized and writes the summary. It never moves money.

What it does

Concretely

  • Tracks invoices and what is still outstanding on each of them.
  • Monitors payments so an overdue account is noticed the week it goes overdue.
  • Sends payment reminders on the schedule you set.
  • Categorizes expenses as they arrive rather than at quarter end.
  • Creates the financial summary, and flags disputes and write-offs to a person.

Nobody enjoys sending the third reminder

Chasing payment is socially awkward in a way that quietly costs a lot of money. The first reminder goes out on time, the second is late, the third is a conversation somebody keeps postponing, and the invoice ages into the pile that gets written off. A job that owns the cadence removes the awkwardness by removing the decision.

It never moves money

The rule this job is hired under is that it never moves money and never makes a payment. Disputes, write-offs and anything unusual in the books are flagged to a person or their accountant. Everything it does is reading, tracking and reminding, which is the whole job and also the part where nothing can go irreversibly wrong.

Overdue is a date, not a feeling

Most businesses discover an aging receivable when they look, and they look when cash gets tight. Monitoring outstanding payments continuously turns that into a thing you know on a Tuesday, which is early enough to do something about it while the relationship is still comfortable.

Questions

Frequently asked

Is this accounts receivable or accounts payable?
Receivable: the money coming in. Supplier bills and payment runs are a separate job with a separate page, because paying and being paid have different risks and want different rules about what may happen without a person.
Can it change an invoice or write one off?
No. Write-offs and disputes go to a person or their accountant. Adjusting what a customer owes is a commercial decision with tax consequences, and it is not something to delegate to a reminder schedule.
What if a customer replies to a reminder disputing the amount?
That is a dispute, so it stops and goes to a person with what the customer said. Arguing about an invoice is a conversation about the relationship as much as the number, and continuing to send reminders through it would be the wrong move.