Zoho Bigin, worked by an AI employee
Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Zoho Bigin account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.
- CRM
- Signs in to your account
- 12 ready-made tools
- Asked in Slack or Teams
An illustration of how the conversation reads, not a transcript from a client account.
What Zoho Bigin is
Zoho Bigin is a simplified CRM solution from Zoho tailored for small businesses, focusing on pipeline tracking and relationship management
You sign in with your own Zoho Bigin account, the same way you already do. We never see or hold your password.
One message in, the work done in Zoho Bigin.
- 01
You ask
You message your AI employee in the chat your team already has open, in one sentence, in your own words.
- 02
It works out the step
It decides what the job needs in Zoho Bigin. You do not pick anything from a menu or wire anything together.
- 03
It does the work
Signed in to your own Zoho Bigin account, inside the access you granted it, doing the thing you asked for.
- 04
It reports back
It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.
What it can do in Zoho Bigin
These are the ready-made tools your AI employee already has in Zoho Bigin. It is not limited to them, but it never has to be taught these.
- Add RecordsTool to add new records to a module. use when you need to programmatically insert one or more records into bigin after confirming module name and field api names. provide required
- Add Tags to RecordsTool to add tags to a specific record in a module. use when you need to categorize or label a record after creation or update.
- Create TagsTool to create tags for a module. use when you need to add new tags to a specific module in zoho bigin.
- Delete AttachmentTool to delete an attachment from a record. use when you need to remove a file after confirming its record id and attachment id.
- Delete RecordsTool to delete records from a module. use when removing one or multiple records after confirming their ids.
- Download AttachmentTool to download an attachment from a record. use when you need the binary content of a specific attachment after confirming the record and attachment ids.
- Get AttachmentsTool to retrieve attachments for a record. use when you need a paginated list of attachments for a given module record.
- Get Deleted RecordsTool to get a list of deleted records in a module. use when auditing or restoring recently deleted data (recycle within 60 days, permanent within 120 days).
- Get ModulesTool to retrieve a list of all modules. use when you need to discover which modules are available in bigin.
- Get RecordsTool to retrieve records from a bigin module. use when listing or querying module data with specific fields, sorting, filtering, and pagination.
- Update RecordsTool to update existing records in a module. use when you need to modify one or multiple records after confirming their ids and field api names. supports up to 100 records per call
- Upload AttachmentTool to upload an attachment to a record. use when you need to attach a file or specify a public url for upload to a bigin record. ensure module api name and record id are correct
You stay the boss of your Zoho Bigin account.
Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.
How we handle your data- It signs in to your own Zoho Bigin account. You are not moving anything into ours.
- You grant access one app at a time, and you can take it back the same way.
- Everything it does in Zoho Bigin is written down, with what it did and when.
- Anything you tell it to check with you first, it checks with you first.
It works in Zoho Bigin and the rest of your software in the same job
A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.
Questions people ask about Zoho Bigin
- Can an AI employee really work inside Zoho Bigin?
- Yes. It signs in to your own Zoho Bigin account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
- Do I have to move anything out of Zoho Bigin?
- No. Nothing moves and nothing is replaced. Your records stay in Zoho Bigin, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
- How does it get into my Zoho Bigin account?
- You sign in with your own Zoho Bigin account, the same way you already do. We never see or hold your password. You approve it before anything connects, and you can take the access back the same way you gave it.
- What can it actually do in Zoho Bigin?
- It has 12 ready-made tools in Zoho Bigin today, among them Add Records, Add Tags to Records and Create Tags. The full list is on this page. It is not limited to those, but it never has to be taught them.
- Can it use Zoho Bigin and the rest of my software in the same job?
- Yes, and that is usually the point. Reading a message in one app, checking a record in Zoho Bigin and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
- Who decides what it is allowed to do in Zoho Bigin?
- You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Zoho Bigin is written down with what it did and when.