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CRM

Simla.com, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Simla.com account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • CRM
  • Connects with a key
  • 19 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Simla.com is

Simla.com is an omnichannel CRM platform with AI for automating communications, measuring team performance, managing customer data, and integrating delivery services and order management.

You paste in a key from your own Simla.com account. It is kept encrypted, and you can withdraw it from inside Simla.com whenever you like.

How a run works

One message in, the work done in Simla.com.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Simla.com. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Simla.com account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

19 tools it already has

What it can do in Simla.com

These are the ready-made tools your AI employee already has in Simla.com. It is not limited to them, but it never has to be taught these.

  • Create Custom FieldTool to create a custom field for a specified entity in simla. use when you need to extend orders, customers, corporate customers, or companies with custom metadata fields.
  • Create CustomerTool to create a new customer. use after gathering all customer information.
  • Create OrderTool to create a new order. use when you have all order details prepared and need to register it in simla via the api.
  • Create TaskTool to create a new task. use after gathering task details and assignees.
  • Edit Custom FieldTool to edit an existing custom field by entity and code. use when you need to update custom field metadata before usage.
  • Edit CustomerTool to edit an existing customer. use when you need to update customer details by external id.
  • Edit OrderTool to edit an existing order by external id. use when you need to update order details by external id.
  • Edit TaskTool to edit an existing task. use after confirming task id and fields to update. updates only provided fields on the task.
  • Get Custom FieldsTool to list custom fields. use when retrieving custom field definitions with optional filtering by entity or code.
  • Get CustomerTool to retrieve information about a specific customer. use when you need full customer data by external id before further operations.
  • Get CustomersTool to retrieve a list of customers. use after setting optional filters (ids, email, custom fields) to fetch paginated customer data.
  • Get OrderTool to retrieve detailed information about a specific order. use when you need to fetch full order data by external id before further processing.
  • Get OrdersTool to retrieve a list of orders. use when you need to fetch orders with optional filters (order numbers, custom fields) and pagination.
  • Get ProductsTool to retrieve a list of products. use when you need to list products with optional filters.
  • Get SegmentsTool to retrieve a list of customer segments. use when you need to list segments with optional filters after authentication.
  • Get SitesTool to retrieve a list of sites. use when you need to discover all configured sites with optional pagination.
  • Get TaskTool to retrieve detailed information about a specific task. use when you need full task details by task id before taking further actions.
  • Get TasksTool to retrieve a list of tasks with optional filters. use when you need to fetch tasks after specifying filter criteria like ids, status, or date range.
  • Get UsersTool to retrieve a list of users. use when you need to fetch users with optional pagination, filtering, and sorting.
Access, and who is in charge of it

You stay the boss of your Simla.com account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Simla.com account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Simla.com is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Simla.com and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Simla.com

Can an AI employee really work inside Simla.com?
Yes. It signs in to your own Simla.com account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Simla.com?
No. Nothing moves and nothing is replaced. Your records stay in Simla.com, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Simla.com account?
You paste in a key from your own Simla.com account. It is kept encrypted, and you can withdraw it from inside Simla.com whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Simla.com?
It has 19 ready-made tools in Simla.com today, among them Create Custom Field, Create Customer and Create Order. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Simla.com and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Simla.com and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Simla.com?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Simla.com is written down with what it did and when.