Sanaf AI
Start free
IT Operations

Rootly, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Rootly account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • IT Operations
  • Connects with a key
  • 3 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Rootly is

Rootly is an AI-native incident management platform that automates workflows and collaboration, integrating with Slack, PagerDuty, and other tools to streamline incident response.

You paste in a key from your own Rootly account. It is kept encrypted, and you can withdraw it from inside Rootly whenever you like.

How a run works

One message in, the work done in Rootly.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Rootly. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Rootly account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

3 tools it already has

What it can do in Rootly

These are the ready-made tools your AI employee already has in Rootly. It is not limited to them, but it never has to be taught these.

  • Delete Action ItemThis tool allows for the deletion of a specific action item in rootly. it complements the existing rootly list action items functionality by providing the ability to remove individ
  • Get Action Item DetailsThis tool retrieves a single action item by its id from rootly using a get request to https://api.rootly.com/v1/action items/{id}. it provides detailed information about an action
  • List Action ItemsThis tool retrieves a list of all action items for an organization in rootly. action items are tasks or follow-up items that need to be completed during or after an incident, helpi
Access, and who is in charge of it

You stay the boss of your Rootly account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Rootly account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Rootly is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Rootly and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Rootly

Can an AI employee really work inside Rootly?
Yes. It signs in to your own Rootly account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Rootly?
No. Nothing moves and nothing is replaced. Your records stay in Rootly, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Rootly account?
You paste in a key from your own Rootly account. It is kept encrypted, and you can withdraw it from inside Rootly whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Rootly?
It has 3 ready-made tools in Rootly today, among them Delete Action Item, Get Action Item Details and List Action Items. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Rootly and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Rootly and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Rootly?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Rootly is written down with what it did and when.