ITM Platform, worked by an AI employee
Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your ITM Platform account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.
- Project Management
- Connects with a key
- 10 ready-made tools
- Asked in Slack or Teams
An illustration of how the conversation reads, not a transcript from a client account.
What ITM Platform is
ITM Platform provides modern project, portfolio, task, service, financial, risk, and resource management APIs plus read-only DataMart analytics.
You paste in a key from your own ITM Platform account. It is kept encrypted, and you can withdraw it from inside ITM Platform whenever you like.
One message in, the work done in ITM Platform.
- 01
You ask
You message your AI employee in the chat your team already has open, in one sentence, in your own words.
- 02
It works out the step
It decides what the job needs in ITM Platform. You do not pick anything from a menu or wire anything together.
- 03
It does the work
Signed in to your own ITM Platform account, inside the access you granted it, doing the thing you asked for.
- 04
It reports back
It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.
What it can do in ITM Platform
These are the ready-made tools your AI employee already has in ITM Platform. It is not limited to them, but it never has to be taught these.
- Aggregate DataMart ComponentsRun a bounded read-only DataMart aggregation over project and service records for portfolio analytics.
- Create ProjectCreate an ITM Platform project with its schedule and optional account-specific classification IDs. This changes customer data and has no v2 delete counterpart.
- Create TaskCreate a task in an ITM Platform project using account-defined type, priority, and status names.
- Get ProjectReturn the full current details of one project by its ITM Platform project ID.
- List Reference DataList account-defined project or task statuses, priorities, or types needed to form valid project and task mutations.
- Search DataMart ComponentsSearch the read-only DataMart for project or service analytics records and return one offset-paginated page.
- Search ProjectsSearch projects by account-specific filters and return one page of project summaries with a continuation cursor.
- Search TasksSearch tasks across accessible projects and return one page of task summaries with a continuation cursor.
- Update ProjectUpdate selected fields of an existing ITM Platform project and return the provider result. Verify important changes with Get Project.
- Update TaskUpdate selected descriptive, scheduling, hierarchy, or custom fields on an existing ITM Platform project task. Verify important changes with Search Tasks.
You stay the boss of your ITM Platform account.
Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.
How we handle your data- It signs in to your own ITM Platform account. You are not moving anything into ours.
- You grant access one app at a time, and you can take it back the same way.
- Everything it does in ITM Platform is written down, with what it did and when.
- Anything you tell it to check with you first, it checks with you first.
It works in ITM Platform and the rest of your software in the same job
A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.
Questions people ask about ITM Platform
- Can an AI employee really work inside ITM Platform?
- Yes. It signs in to your own ITM Platform account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
- Do I have to move anything out of ITM Platform?
- No. Nothing moves and nothing is replaced. Your records stay in ITM Platform, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
- How does it get into my ITM Platform account?
- You paste in a key from your own ITM Platform account. It is kept encrypted, and you can withdraw it from inside ITM Platform whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
- What can it actually do in ITM Platform?
- It has 10 ready-made tools in ITM Platform today, among them Aggregate DataMart Components, Create Project and Create Task. The full list is on this page. It is not limited to those, but it never has to be taught them.
- Can it use ITM Platform and the rest of my software in the same job?
- Yes, and that is usually the point. Reading a message in one app, checking a record in ITM Platform and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
- Who decides what it is allowed to do in ITM Platform?
- You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in ITM Platform is written down with what it did and when.