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GorillaDesk, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your GorillaDesk account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • CRM
  • Connects with a key
  • 13 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What GorillaDesk is

GorillaDesk is field service management software for pest control and other service businesses, covering customers, jobs, estimates, invoices, payments, and related operations.

You paste in a key from your own GorillaDesk account. It is kept encrypted, and you can withdraw it from inside GorillaDesk whenever you like.

How a run works

One message in, the work done in GorillaDesk.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in GorillaDesk. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own GorillaDesk account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

13 tools it already has

What it can do in GorillaDesk

These are the ready-made tools your AI employee already has in GorillaDesk. It is not limited to them, but it never has to be taught these.

  • Create CustomerCreate a GorillaDesk customer together with the required primary service location. This is a permanent side effect: GorillaDesk exposes no customer-delete API, so the created busin
  • Create Customer NotePermanently add a text note to a GorillaDesk customer and optionally notify users. The API cannot remove a created note. This action excludes attachments and must not be retried af
  • Get CompanyReturn the company profile selected by the connected GorillaDesk API key, including contact, address, timezone, and office-hours details.
  • Get CreditsRetrieve one customer credit by ID, or list credits, optionally filtering to one customer.
  • Get CustomersRetrieve one customer by ID, or search and page through customers using status, state, account number, timestamps, expansions, and sorting.
  • Get DocumentsRetrieve one document by ID, or search documents by customer, job, state, status, creation time, keyword, and sorting.
  • Get EstimatesRetrieve one estimate by ID, or search estimates by customer, job, state, status, signature status, date, keyword, expansions, and sorting.
  • Get InvoicesRetrieve one invoice by ID, or search invoices by customer, job, state, payment/signature status, date, keyword, expansions, and sorting.
  • Get JobsRetrieve one job by ID, or search jobs by customer, state, date, keyword, expansions, and sorting.
  • Get PaymentsRetrieve one payment by ID, or search payments by customer, invoice, status, date, expansions, and sorting.
  • Get ServicesRetrieve one GorillaDesk service by ID, or list configured services with sorting and offset pagination.
  • Get UsersRetrieve one GorillaDesk user by ID, or list the company's users when no ID is supplied.
  • List Phone TypesList the configured customer phone-type definitions, including IDs, names, default flags, and states.
Access, and who is in charge of it

You stay the boss of your GorillaDesk account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own GorillaDesk account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in GorillaDesk is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in GorillaDesk and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about GorillaDesk

Can an AI employee really work inside GorillaDesk?
Yes. It signs in to your own GorillaDesk account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of GorillaDesk?
No. Nothing moves and nothing is replaced. Your records stay in GorillaDesk, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my GorillaDesk account?
You paste in a key from your own GorillaDesk account. It is kept encrypted, and you can withdraw it from inside GorillaDesk whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in GorillaDesk?
It has 13 ready-made tools in GorillaDesk today, among them Create Customer, Create Customer Note and Get Company. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use GorillaDesk and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in GorillaDesk and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in GorillaDesk?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in GorillaDesk is written down with what it did and when.