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AI Chatbots

Textit, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Textit account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • AI Chatbots
  • Connects with a key
  • 21 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Textit is

TextIt is a platform that enables users to build scalable, interactive chatbots across various channels without writing code.

You paste in a key from your own Textit account. It is kept encrypted, and you can withdraw it from inside Textit whenever you like.

How a run works

One message in, the work done in Textit.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Textit. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Textit account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

21 tools it already has

What it can do in Textit

These are the ready-made tools your AI employee already has in Textit. It is not limited to them, but it never has to be taught these.

  • Create CampaignTool to create a new campaign in textit. use when you need to start a messaging campaign for a specific contact group.
  • Create Contact GroupTool to create a new contact group. use when segmenting contacts before sending messages.
  • Create LabelTool to create a new message label. use when you need to categorize messages. example: create a label 'important'. creates a label under your organization using the textit labels a
  • Delete ContactTool to delete an existing contact. use when you have the contact's uuid and need to remove it.
  • Delete Contact GroupTool to delete an existing contact group. use after ensuring the group has no active triggers or campaigns.
  • Get CampaignTool to retrieve details about a specific campaign. use when you have the campaign's uuid and need its full metadata.
  • List ArchivesTool to retrieve a list of message and run archives. use when you need to browse or manage existing archives after authenticating.
  • List BroadcastsTool to list broadcasts. use when you need to retrieve broadcasts with optional filters and pagination.
  • List Campaign EventsTool to retrieve a list of campaign events. use when you need to inspect scheduling or delivery settings; optionally filter by campaign uuid.
  • List CampaignsTool to list campaigns. use after authentication to retrieve campaigns, optionally filtering by uuid or date range.
  • List ChannelsTool to list channels. use when you need to retrieve a paginated list of your organization's channels after confirming authentication.
  • List ContactsTool to retrieve a list of contacts. use when you need to fetch contacts with optional filters (uuid, urn, group, or modified date). use after authenticating your client.
  • List custom contact fieldsTool to retrieve a list of custom contact fields. use when you need to view or filter all defined contact fields with pagination and optional search.
  • List Flow StartsTool to retrieve a list of manual flow starts. use when you need to fetch flow start records with optional filters and pagination.
  • List GlobalsTool to list global variables. use when you need to retrieve all workspace-level variables after authenticating.
  • List GroupsTool to list contact groups. use when you need to fetch and paginate groups after authenticating.
  • List LabelsTool to retrieve a list of message labels. use when you need to paginate through labels in your textit workspace.
  • List RunsTool to retrieve a list of flow runs. use when you need to filter or browse run history by flow, contact, or status.
  • List TopicsTool to list topics in the workspace. use when you need to retrieve all topics, optionally paginated. use after authenticating with a valid token.
  • Send BroadcastTool to send a new broadcast message. use after composing message translations and selecting recipients (urns, contacts, or groups).
  • Update ContactTool to update an existing contact. use after identifying the contact's uuid or urn and preparing details.
Access, and who is in charge of it

You stay the boss of your Textit account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Textit account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Textit is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Textit and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Textit

Can an AI employee really work inside Textit?
Yes. It signs in to your own Textit account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Textit?
No. Nothing moves and nothing is replaced. Your records stay in Textit, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Textit account?
You paste in a key from your own Textit account. It is kept encrypted, and you can withdraw it from inside Textit whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Textit?
It has 21 ready-made tools in Textit today, among them Create Campaign, Create Contact Group and Create Label. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Textit and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Textit and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Textit?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Textit is written down with what it did and when.