Specific, worked by an AI employee
Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Specific account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.
- AI Sales Tools
- Connects with a key
- 18 ready-made tools
- Asked in Slack or Teams
An illustration of how the conversation reads, not a transcript from a client account.
What Specific is
Sales call analytics to drive revenue
You paste in a key from your own Specific account. It is kept encrypted, and you can withdraw it from inside Specific whenever you like.
One message in, the work done in Specific.
- 01
You ask
You message your AI employee in the chat your team already has open, in one sentence, in your own words.
- 02
It works out the step
It decides what the job needs in Specific. You do not pick anything from a menu or wire anything together.
- 03
It does the work
Signed in to your own Specific account, inside the access you granted it, doing the thing you asked for.
- 04
It reports back
It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.
What it can do in Specific
These are the ready-made tools your AI employee already has in Specific. It is not limited to them, but it never has to be taught these.
- Create CompanyTool to create a new company record in the Specific platform. Use when you need to add a new company to the workspace with optional ID, name, and custom attributes.
- Create ConversationTool to create a new conversation (survey response) in the Specific platform. Use when you need to add a new conversation with content, optional contacts, companies, and custom fie
- Create or Update CompanyTool to upsert a company record in the Specific platform (create if not exists, update if exists). Use when you need to ensure a company exists with specific data, creating or upda
- Create Or Update UserTool to upsert a user record in the Specific platform (creates if not exists, updates if exists). Use when you need to ensure a contact exists with specific data, merging with exis
- Create UserTool to create a new user (contact) record in the Specific platform. Use when you need to add a new contact with email, name, and optional custom attributes or company association.
- Delete CompanyTool to delete a company record from the Specific platform. Use when you need to remove a company by its ID. The operation is permanent and returns the deleted company's details.
- Delete Company AttributesTool to delete specific custom field attributes from a company record. Use when you need to remove custom attributes by their keys from a company. Returns the updated company detai
- Delete UserTool to remove a user record from the Specific platform. Use when you need to permanently delete a contact from the workspace.
- Delete User AttributesTool to delete specific custom field attributes from a user record in the Specific platform. Use when you need to remove custom field values from a contact without deleting the con
- Get My WorkspaceTool to get current workspace information for the authenticated user. Use when you need to retrieve the workspace ID and name for the authenticated API key.
- List CompaniesTool to query company records from the Specific platform via GraphQL. Use when you need to retrieve company information, optionally filtering by ID or name.
- List ConversationsTool to query conversation records (survey responses) from the Specific platform via GraphQL. Use when you need to retrieve customer feedback, survey responses, or conversation his
- List Custom FieldsTool to query custom field definitions in the Specific platform. Use when you need to retrieve available custom fields that can be associated with companies, contacts, or conversat
- List SourcesTool to retrieve all data sources from the Specific platform. Use when you need to fetch available sources in the workspace.
- List SurveysTool to retrieve multiple survey records from the Specific platform via GraphQL. Use when you need to fetch all available surveys with their metadata, including names, contexts, to
- List UsersTool to query user accounts from the Specific platform via GraphQL. Use when you need to retrieve user information, optionally filtering by ID, email, or custom attributes.
- Update CompanyTool to update an existing company record in the Specific platform. Use when modifying company name or custom attributes.
- Update UserTool to modify an existing user record in the Specific platform via GraphQL mutation. Use when you need to update contact information such as name, email, company association, or c
You stay the boss of your Specific account.
Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.
How we handle your data- It signs in to your own Specific account. You are not moving anything into ours.
- You grant access one app at a time, and you can take it back the same way.
- Everything it does in Specific is written down, with what it did and when.
- Anything you tell it to check with you first, it checks with you first.
It works in Specific and the rest of your software in the same job
A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.
Questions people ask about Specific
- Can an AI employee really work inside Specific?
- Yes. It signs in to your own Specific account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
- Do I have to move anything out of Specific?
- No. Nothing moves and nothing is replaced. Your records stay in Specific, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
- How does it get into my Specific account?
- You paste in a key from your own Specific account. It is kept encrypted, and you can withdraw it from inside Specific whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
- What can it actually do in Specific?
- It has 18 ready-made tools in Specific today, among them Create Company, Create Conversation and Create or Update Company. The full list is on this page. It is not limited to those, but it never has to be taught them.
- Can it use Specific and the rest of my software in the same job?
- Yes, and that is usually the point. Reading a message in one app, checking a record in Specific and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
- Who decides what it is allowed to do in Specific?
- You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Specific is written down with what it did and when.