Sanaf AI
Start free
Server Monitoring

PagerDuty, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your PagerDuty account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • Server Monitoring
  • Signs in to your account
  • 100 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What PagerDuty is

PagerDuty helps you proactively manage your digital operations by collecting data signals from anywhere, interpreting those signals using machine learning, automatically engaging the right people, and accelerating resolution and learning.

You sign in with your own PagerDuty account, the same way you already do. We never see or hold your password.

How a run works

One message in, the work done in PagerDuty.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in PagerDuty. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own PagerDuty account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

100 tools it already has

What it can do in PagerDuty

These are the ready-made tools your AI employee already has in PagerDuty. It is not limited to them, but it never has to be taught these.

  • Add service to incident workflow triggerThis endpoint adds a service to an existing incident workflow trigger in pagerduty. it allows you to associate a specific service with a trigger, enabling automated incident manage
  • Aggregate escalation policy incident metricsThis endpoint analyzes and aggregates incident metrics across all escalation policies in pagerduty. it allows for detailed filtering and customization of the analysis, enabling use
  • Associate service dependenciesAssociates multiple service dependencies in pagerduty, allowing you to define relationships between supporting and dependent services. this endpoint is used to establish a hierarch
  • Associate team with automation actionThis endpoint associates a specific team with an automation action in pagerduty. it allows you to link a team to an automated workflow, enabling better organization and management
  • Audit escalation policy recordsRetrieves the audit records for a specific escalation policy in pagerduty. this endpoint allows users to access a detailed history of changes made to the escalation policy, includi
  • Convert service rule by idConverts the rules associated with a specific pagerduty service to a new or optimized format. this endpoint is used to update and standardize the incident management rules for a gi
  • Count paused incident reportsRetrieves the count of paused incident reports in the pagerduty system. this endpoint is part of pagerduty's incident management and analytics features, providing a quick way to qu
  • Create a custom field for an incident typeCreate a custom field for an incident type. custom fields (cf) are a feature which will allow customers to extend incidents with their own custom data, to provide additional contex
  • Create a field option for a custom fieldCreate a field option for a custom field. custom fields (cf) are a feature which will allow customers to extend incidents with their own custom data, to provide additional context
  • Create a rulesetCreates a new ruleset in pagerduty for managing incident routing and notification rules. this endpoint allows you to define a named set of rules that determine how incidents are pr
  • Create a triggerCreate new incident workflow trigger scoped oauth requires: incident workflows.write
  • Create an incident typeCreate a new incident type. incident types are a feature which will allow customers to categorize incidents, such as a security incident, a major incident, or a fraud incident. <!-
  • Create and manage custom incident fieldsCreates a new custom field for incidents in pagerduty. this endpoint allows you to define additional data points to be associated with incidents, enhancing incident management and
  • Create automation runner endpointCreates a new automation runner in the pagerduty incident management system. this endpoint allows you to set up either a sidecar runner, which polls for invocations externally, or
  • Create business serviceThis endpoint creates a new business service in pagerduty, which represents a specific service or application that can be monitored and managed within the incident management platf
  • Create escalation policyCreates a new escalation policy in pagerduty, defining how incidents are escalated to different responders or teams. this endpoint allows you to set up a structured response plan f
  • Create event orchestrationCreates a new event orchestration in pagerduty, which defines how incoming events are processed and routed to appropriate services. this endpoint allows you to set up a configurati
  • Create event rule in rulesetCreates a new event rule within a specified ruleset in pagerduty's incident management system. this endpoint allows you to define complex conditions for event matching and specify
  • Create extension objectCreates a new extension in pagerduty, allowing for additional functionality or integrations to be added to your services. this endpoint is used to set up webhooks, custom integrati
  • Create handoff notification ruleCreates a new on-call handoff notification rule for a specific user in pagerduty. this endpoint allows you to set up automated notifications for when a user is about to start or en
  • Create incident field optionCreates a new field option for a specific custom field in pagerduty's incident management system. this endpoint allows you to add predefined options to custom fields, enhancing the
  • Create incident recordCreates a new incident in pagerduty with specified details and assignments. use this endpoint when an event requires immediate attention from on-call teams. it supports comprehensi
  • Create incident workflowThis endpoint creates a new incident workflow in pagerduty, allowing users to define a series of automated steps to be executed during incident response. it enables the setup of co
  • Create incident workflow instanceCreates a new instance of an incident workflow for a specific incident in pagerduty. this endpoint allows you to initiate a predefined workflow process for managing and resolving a
  • Create integration for orchestrationCreates a new integration within an existing event orchestration in pagerduty. this endpoint allows users to set up connections between pagerduty and external systems or services,
  • Create integration for serviceThis endpoint creates a new integration for a specific pagerduty service. it allows you to set up various types of integrations, including email-based and events api v2 integration
  • Create maintenance window objectCreates a new maintenance window in pagerduty, allowing you to schedule periods of planned maintenance for specific services. during a maintenance window, incidents are not created
  • Create new schedule layerCreates a new on-call schedule in pagerduty, defining rotation patterns for team members. this endpoint allows you to set up complex schedules with multiple layers, each having its
  • Create new serviceCreates a new service in pagerduty, which is a key component for managing incidents and alerts. this endpoint allows you to set up a service with various configurations including e
  • Create new tag in systemCreates a new tag in pagerduty for labeling and categorizing entities. this endpoint allows users to add a custom label to their pagerduty account, which can be used to organize an
  • Create new team with detailsCreates a new team within your pagerduty account. this endpoint allows you to establish a group of users with shared responsibilities, often used for organizing incident management
  • Create new webhook subscriptionCreates a new webhook subscription in pagerduty to receive specific event notifications. this endpoint allows users to set up automated notifications for various incident-related e
  • Create or update status page postCreates a new post on a specified pagerduty status page. this endpoint allows you to publish information about incidents or scheduled maintenance, including details such as the pos
  • Create or update status page postmortemCreates or updates a postmortem for a specific status page post in pagerduty. this endpoint allows you to add detailed analysis and insights about an incident after its resolution.
  • Create response play for incidentsCreates a new response play in pagerduty, which is a predefined set of actions to be executed in response to an incident. this endpoint allows you to configure automated responses,
  • Create schedule overrides configurationCreates one or more overrides for a specific schedule in pagerduty. this endpoint allows you to temporarily modify the on-call schedule by assigning different users for specific ti
  • Create service event ruleCreates a new event rule for a specific service in pagerduty. this endpoint allows you to define complex conditions and actions for handling incoming events, enabling automated inc
  • Create status update templateCreates a new template in pagerduty for standardized status updates. this endpoint allows users to define customizable templates for various notification types, including emails an
  • Create statuspage subscriptionCreates a new subscription for a pagerduty status page. this endpoint allows users to set up notifications for specific status pages or components within those pages. it's used to
  • Create user notification ruleCreates a new notification rule for a specific user in pagerduty. this endpoint allows you to define how and when a user should be notified about assigned incidents. you can specif
  • Create user objectCreates a new user in the pagerduty system with the specified attributes. this endpoint should be used when onboarding new team members or adding users to your pagerduty account. i
  • Create user status update notification ruleCreates a new status update notification rule for a specific user in pagerduty. this endpoint allows you to define how a user will be notified about incident status updates. it's u
  • Create workflow integration connectionCreate a new workflow integration connection. scoped oauth requires: workflow integrations:connections.write
  • Delete a custom field for an incident typeDelete a custom field for an incident type. custom fields (cf) are a feature which will allow customers to extend incidents with their own custom data, to provide additional contex
  • Delete a field option for a custom fieldDelete a field option for a custom field. <!-- theme: warning -- early access this endpoint is in early access and may change at any time. you must pass in the x-early-access heade
  • Delete account subscription by idDeletes the account subscription associated with a specific business service in pagerduty. this endpoint is used to terminate the subscription or billing relationship between a bus
  • Delete addon by idDeletes a specific add-on from the pagerduty account using its unique identifier. this endpoint should be used when you want to remove an integration or extension that is no longer
  • Delete alert grouping settingThis endpoint allows you to delete specific alert grouping settings in pagerduty. it is used to remove outdated or unnecessary configurations that determine how alerts are grouped
  • Delete all oauth delegationsDelete all oauth delegations as per provided query parameters. an oauth delegation represents an instance of a user or account's authorization to an app (via oauth) to access their
  • Delete automation action by idDeletes a specific automation action from the pagerduty system. this endpoint is used to permanently remove an automation action, which includes any associated scripts or jobs in r
  • Delete automation action service by idThis endpoint removes a specific automation action from a particular service in pagerduty. it is used to disassociate an automated workflow or action from a service, effectively st
  • Delete automation actions runner by idDeletes a specific automation runner from the pagerduty system. this endpoint is used to permanently remove an automation runner, which is responsible for executing automated tasks
  • Delete business service by idDeletes a specific business service from the pagerduty system. this endpoint should be used when you want to permanently remove a business service that is no longer needed or relev
  • Delete business service priority thresholdsDeletes all priority thresholds for business services in the pagerduty account. this endpoint is used to remove the configured priority settings that determine how incidents are es
  • Delete cache variable for eventDeletes a specific cache variable associated with an event orchestration in pagerduty. this endpoint is used to remove temporary data storage that was previously set up for use in
  • Delete cache variable from serviceThis endpoint deletes a specific cache variable associated with a service in pagerduty's event orchestration system. it is used to remove temporary data that is no longer needed, h
  • Delete custom field by field idDeletes a specific custom field from incidents in pagerduty. this endpoint allows users to remove a custom field that is no longer needed or relevant for incident management. it sh
  • Delete escalation policy by idPermanently removes a specific escalation policy from the pagerduty system. this endpoint should be used when an escalation policy is no longer needed or has become obsolete. once
  • Delete event by idDeletes a specific event orchestration from the pagerduty system. this endpoint should be used when you want to permanently remove an event orchestration configuration, including a
  • Delete extension by idDeletes a specific extension from the pagerduty service. this endpoint should be used when you want to remove an additional feature or integration that has been previously added to
  • Delete field optionThis endpoint deletes a specific field option from a custom field in pagerduty's incident management system. it allows you to remove predefined options that are no longer needed or
  • Delete incident workflow by idDeletes a specific incident workflow from the pagerduty system. this endpoint should be used when you want to permanently remove a customized sequence of automated actions and trig
  • Delete incident workflow trigger by idDeletes a specific trigger associated with an incident workflow in pagerduty. this endpoint is used to remove an automated trigger that initiates a predefined workflow in response
  • Delete incident workflow trigger serviceThis endpoint removes a specific service from a trigger within an incident workflow in pagerduty. it is used to modify the configuration of an existing incident workflow by disasso
  • Delete integration from event orchestrationRemoves a specific integration from an event orchestration in pagerduty. this endpoint is used to disconnect a particular tool or service from the event orchestration setup, effect
  • Delete maintenance window by idDeletes a specific maintenance window in pagerduty's incident management system. this endpoint is used to permanently remove a scheduled maintenance window, effectively re-enabling
  • Delete oncall handoff notification ruleThis endpoint deletes a specific on-call handoff notification rule for a given user in pagerduty. it is used to remove custom notification settings for when on-call responsibilitie
  • Delete post from status pageThis endpoint deletes a specific post from a pagerduty status page. it is used to remove outdated or irrelevant information from a status page, helping to maintain clear and accura
  • Delete post update by idThis endpoint deletes a specific post update from a status page post in pagerduty. it allows users to remove outdated or incorrect information from a status page, ensuring that onl
  • Delete response playDeletes a specific response play from the pagerduty system. this endpoint should be used when you need to remove an outdated or unnecessary response play from your incident managem
  • Delete rule from ruleset by idDeletes a specific rule from a ruleset in pagerduty's incident management platform. this endpoint allows users to remove individual event rules, providing flexibility in managing a
  • Delete ruleset by idDeletes a specific ruleset from the pagerduty system based on the provided id. this endpoint should be used when you need to remove an existing ruleset, which may be necessary duri
  • Delete runner team associationThis endpoint removes a team's association from a specific automation action runner in pagerduty. it is used to revoke a team's access to execute or manage tasks on a particular ru
  • Delete schedule by idThe deleteschedule endpoint removes a specific schedule from the pagerduty system. it is used to delete outdated or unnecessary on-call schedules, helping to maintain an organized
  • Delete schedule override by idThis endpoint deletes a specific override from a pagerduty schedule. it allows users to remove temporary changes made to the regular schedule, reverting it back to its original sta
  • Delete service by idDeletes a specific service from the pagerduty account. this endpoint should be used when you need to permanently remove a service that is no longer required or active. it's importa
  • Delete service rule by idDeletes a specific rule from a pagerduty service. this endpoint is used to permanently remove a rule that defines conditions for incident creation or automation within a particular
  • Delete status page postmortemThis endpoint allows you to delete a postmortem associated with a specific post on a pagerduty status page. it is used to remove the detailed analysis and lessons learned from an i
  • Delete status update notification ruleDeletes a specific status update notification rule associated with a user in the pagerduty system. this endpoint allows administrators or users with appropriate permissions to remo
  • Delete subscription from status pageDeletes a specific subscription associated with a pagerduty status page. this endpoint is used to remove a subscription, effectively stopping notifications or updates related to th
  • Delete tag by idDeletes a specific tag from the pagerduty system based on its unique identifier. this endpoint should be used when you need to remove a tag that is no longer relevant or necessary
  • Delete team by idDeletes a specific team from the pagerduty system based on the provided team id. this endpoint should be used when you need to remove a team that is no longer required in your inci
  • Delete team escalation policyThis endpoint removes an escalation policy association from a specific team in pagerduty. it is used to update team configurations by disassociating an escalation policy that is no
  • Delete team from automation actionThis endpoint removes a specific team's access to an automation action in pagerduty. it's used to revoke permissions when a team no longer needs to use or should not have access to
  • Delete template by idDeletes a specific template from the pagerduty account. this endpoint is used to permanently remove a template configuration, which can be useful for cleaning up outdated or unnece
  • Delete user by idDeletes a specific user from the pagerduty system using their unique identifier. this endpoint should be used when you need to permanently remove a user's account, such as when an
  • Delete user contact methodDeletes a specific contact method associated with a user in pagerduty. this endpoint should be used when you need to remove an outdated or unnecessary contact method from a user's
  • Delete user from team by idThis endpoint removes a specific user from a designated team within the pagerduty incident management platform. it is used to update team compositions by disassociating a user from
  • Delete user notification ruleDeletes a specific notification rule for a user in pagerduty. this endpoint allows administrators or users with appropriate permissions to remove custom notification rules, modifyi
  • Delete user session by idDeletes all active sessions for a specified user in the pagerduty system. this endpoint is used to forcibly log out a user from all devices and applications where they might be cur
  • Delete user session by typeThis endpoint deletes a specific user session in pagerduty. it is used to forcibly terminate an active session for a given user, effectively logging them out from a particular devi
  • Delete webhook subscription by idDeletes a specific webhook subscription from your pagerduty account. this endpoint should be used when you want to stop receiving notifications for a particular webhook subscriptio
  • Delete workflow integration connectionDelete a workflow integration connection. scoped oauth requires: workflow integrations:connections.write
  • Disassociate service dependenciesThis endpoint disassociates service dependencies in pagerduty by deleting specified relationships between supporting and dependent services. it allows for the removal of multiple s
  • Edit webhook subscription by idThe updatewebhooksubscription endpoint allows you to modify an existing webhook subscription in pagerduty. this put method enables users to update the events they want to be notifi
  • Enable extension by idEnables a specific extension in the pagerduty system. this endpoint is used to activate an extension that has been previously configured but is currently inactive. it allows users
  • Enable webhook subscription by idActivates a specific webhook subscription in pagerduty, enabling the system to send notifications for the events configured in that subscription. this endpoint should be used when
  • Execute response play by idExecutes a predefined response play for a specific incident in pagerduty. this endpoint allows you to trigger a sequence of automated actions designed to manage and respond to the
  • Fetch cache variable for event orchestrationRetrieves detailed information about a specific cache variable within an event orchestration in pagerduty. this endpoint allows users to fetch the current state and configuration o
  • Fetch custom incident field by idRetrieves detailed information about a specific custom field associated with incidents in pagerduty. this endpoint allows users to fetch the configuration and attributes of a custo
Access, and who is in charge of it

You stay the boss of your PagerDuty account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own PagerDuty account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in PagerDuty is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in PagerDuty and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about PagerDuty

Can an AI employee really work inside PagerDuty?
Yes. It signs in to your own PagerDuty account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of PagerDuty?
No. Nothing moves and nothing is replaced. Your records stay in PagerDuty, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my PagerDuty account?
You sign in with your own PagerDuty account, the same way you already do. We never see or hold your password. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in PagerDuty?
It has 100 ready-made tools in PagerDuty today, among them Add service to incident workflow trigger, Aggregate escalation policy incident metrics and Associate service dependencies. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use PagerDuty and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in PagerDuty and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in PagerDuty?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in PagerDuty is written down with what it did and when.