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Marketing Automation

Omnisend, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Omnisend account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • Marketing Automation
  • Signs in to your account
  • 10 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Omnisend is

Omnisend is a marketing automation platform for ecommerce businesses, focusing on email and SMS marketing.

You sign in with your own Omnisend account, the same way you already do. We never see or hold your password.

How a run works

One message in, the work done in Omnisend.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Omnisend. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Omnisend account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

10 tools it already has

What it can do in Omnisend

These are the ready-made tools your AI employee already has in Omnisend. It is not limited to them, but it never has to be taught these.

  • Create BatchTool to create a new batch operation for multiple items. use when you need to process many records asynchronously in one call, e.g., bulk contacts, products, orders, or events. use
  • Create or Update ContactTool to create or update a contact in omnisend. use after collecting subscriber details.
  • Delete ProductTool to remove a product from omnisend by its id. use when you need to delete a product and ensure it is no longer available in your catalog.
  • Get Batch InformationTool to retrieve information about a specific batch by id. use after submitting a batch when you need a detailed status and counts.
  • Get Batch ItemsTool to retrieve processed items of a specific batch by id. use when you need to inspect individual results of a batch operation after fetching batch details.
  • Get BatchesTool to retrieve a list of batch operations. use after initiating a batch job to monitor its progress and results.
  • Get ContactTool to retrieve details of a single contact by id. use when you already have a contactid and need the full profile.
  • List ContactsTool to retrieve a paginated list of contacts with optional filtering. use when you need to fetch contacts in batches and handle cursor pagination.
  • List ProductsTool to retrieve a paginated list of products. use when syncing product catalog before campaign creation.
  • Update ContactTool to update fields of an existing contact by id. use after retrieving contact id. patch https://api.omnisend.com/v3/contacts/{contactid} example: updatecontact(contactid="..., b
Access, and who is in charge of it

You stay the boss of your Omnisend account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Omnisend account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Omnisend is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Omnisend and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Omnisend

Can an AI employee really work inside Omnisend?
Yes. It signs in to your own Omnisend account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Omnisend?
No. Nothing moves and nothing is replaced. Your records stay in Omnisend, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Omnisend account?
You sign in with your own Omnisend account, the same way you already do. We never see or hold your password. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Omnisend?
It has 10 ready-made tools in Omnisend today, among them Create Batch, Create or Update Contact and Delete Product. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Omnisend and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Omnisend and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Omnisend?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Omnisend is written down with what it did and when.