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Marketing Automation

Lob, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Lob account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • Marketing Automation
  • Connects with a key
  • 13 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Lob is

Direct Mail Automation and Address Verification APIs

You paste in a key from your own Lob account. It is kept encrypted, and you can withdraw it from inside Lob whenever you like.

How a run works

One message in, the work done in Lob.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Lob. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Lob account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

13 tools it already has

What it can do in Lob

These are the ready-made tools your AI employee already has in Lob. It is not limited to them, but it never has to be taught these.

  • Create DomainTool to add a new custom domain for creating custom links. Use when you need to register a domain for short link customization.
  • Create LinkTool to create a shortened URL from a long URL using Lob's link shortening service. Use when you need to shorten a long URL either by using a custom domain or Lob's own short domai
  • Delete DomainTool to delete a registered domain. Use only after confirming all associated links with the domain are deleted.
  • Delete LinkTool to delete a shortened link. Use when you need to remove a previously created short link from the system.
  • Delete UploadTool to delete an existing upload by its unique identifier. Use when you need to permanently remove an upload and its associated data.
  • Get DomainTool to retrieve details for a single domain from Lob. Use when you need to get configuration status, redirect links, or other metadata for a specific domain.
  • Get LinkTool to retrieve a single shortened link. Use when you need to fetch details about a specific link by its ID.
  • List DomainsTool to retrieve a list of all created domains. Use when you need to view or manage custom domains configured for URL shortening. Supports pagination and filtering by configuration
  • List QR Code AnalyticsTool to retrieve a list of your QR codes and their analytics data. The QR codes are returned sorted by scan date, with the most recently scanned QR codes appearing first.
  • List Shortened LinksTool to retrieve a list of shortened links. The list is sorted by creation date, with the most recently created appearing first. Use when you need to view all links or filter by ca
  • List UploadsTool to list uploads from Lob. Use when you need to retrieve all uploads or filter uploads by campaign ID.
  • Update LinkTool to update any properties of a shortened link. Use when you need to modify the redirect URL, title, or metadata of an existing Lob shortened link. Requires the linkid and at le
  • Validate IdentityTool to validate whether a given name is associated with an address. Use when you need to verify identity information by checking if a recipient name matches address records.
Access, and who is in charge of it

You stay the boss of your Lob account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Lob account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Lob is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Lob and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Lob

Can an AI employee really work inside Lob?
Yes. It signs in to your own Lob account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Lob?
No. Nothing moves and nothing is replaced. Your records stay in Lob, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Lob account?
You paste in a key from your own Lob account. It is kept encrypted, and you can withdraw it from inside Lob whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Lob?
It has 13 ready-made tools in Lob today, among them Create Domain, Create Link and Delete Domain. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Lob and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Lob and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Lob?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Lob is written down with what it did and when.