Jam, worked by an AI employee
Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Jam account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.
- Model Context Protocol
- Connects with a key
- 16 ready-made tools
- Asked in Slack or Teams
An illustration of how the conversation reads, not a transcript from a client account.
What Jam is
Jam helps teams capture, inspect, organize, and collaborate on browser bug reports and recordings through its hosted MCP API.
You paste in a key from your own Jam account. It is kept encrypted, and you can withdraw it from inside Jam whenever you like.
One message in, the work done in Jam.
- 01
You ask
You message your AI employee in the chat your team already has open, in one sentence, in your own words.
- 02
It works out the step
It decides what the job needs in Jam. You do not pick anything from a menu or wire anything together.
- 03
It does the work
Signed in to your own Jam account, inside the access you granted it, doing the thing you asked for.
- 04
It reports back
It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.
What it can do in Jam
These are the ready-made tools your AI employee already has in Jam. It is not limited to them, but it never has to be taught these.
- Analyze Jam VideoExtract structured user goals, reported issues, feedback, visual observations, interactions, and technical indicators from a video Jam.
- Get Console LogsGet captured browser console errors, warnings, information, debug output, and stack traces from a Jam.
- Get Jam DetailsGet the core details and debugging context for a Jam. Call this first before requesting logs, events, screenshots, frames, or transcripts.
- Get Jam MetadataGet custom application debugging context attached through the jam.metadata() SDK, such as user IDs, versions, and feature flags.
- Get Jam ScreenshotsGet screenshots and image attachments from a screenshot-type Jam for visual inspection.
- Get Jam Video FramesGet still frames from a video Jam as an overview grid, exact timestamps, or an evenly sampled time window. Exactly one of those three modes is required: set overview=true, timestam
- Get Jam Video TranscriptGet the timestamped WebVTT speech transcript from a microphone-enabled video Jam when available; otherwise return Jam's explanation that it is pending or unavailable.
- Get Network RequestsGet captured HTTP requests and WebSocket frames from a Jam, with filters for failures, hosts, methods, content types, and response bodies.
- Get Recording LinkGet one Recording Link's settings and submitted-Jam count by public ID.
- Get User EventsGet the chronological user interaction timeline from a Jam, including clicks, inputs, submissions, navigation, and scrolling.
- List Jam FoldersBrowse or search one page of workspace folders and return their IDs, names, Jam counts, and timestamps; pass nextcursor as cursor to continue.
- List Jam MembersBrowse or search one page of workspace members by name or email for author discovery and attribution; pass nextcursor as cursor to continue.
- List JamsSearch and browse workspace Jams by text, type, folder, author, source URL, or creation date. Returns one page; pass nextcursor as cursor to continue.
- List Recording DomainsList the workspace's connected recording domains and whether each is verified to capture console and network logs.
- List Recording Link JamsList Jams submitted through one Recording Link, newest first. Returns one page; pass nextcursor as cursor to continue when hasmore is true.
- List Recording LinksList workspace Recording Links newest first, optionally including revoked links. Returns one page; when hasmore is true, pass nextcursor as cursor to continue.
You stay the boss of your Jam account.
Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.
How we handle your data- It signs in to your own Jam account. You are not moving anything into ours.
- You grant access one app at a time, and you can take it back the same way.
- Everything it does in Jam is written down, with what it did and when.
- Anything you tell it to check with you first, it checks with you first.
It works in Jam and the rest of your software in the same job
A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.
Questions people ask about Jam
- Can an AI employee really work inside Jam?
- Yes. It signs in to your own Jam account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
- Do I have to move anything out of Jam?
- No. Nothing moves and nothing is replaced. Your records stay in Jam, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
- How does it get into my Jam account?
- You paste in a key from your own Jam account. It is kept encrypted, and you can withdraw it from inside Jam whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
- What can it actually do in Jam?
- It has 16 ready-made tools in Jam today, among them Analyze Jam Video, Get Console Logs and Get Jam Details. The full list is on this page. It is not limited to those, but it never has to be taught them.
- Can it use Jam and the rest of my software in the same job?
- Yes, and that is usually the point. Reading a message in one app, checking a record in Jam and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
- Who decides what it is allowed to do in Jam?
- You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Jam is written down with what it did and when.