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Gladia, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Gladia account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • Transcription
  • Connects with a key
  • 7 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Gladia is

Gladia provides state-of-the-art audio transcription and intelligence services through a simple API, enabling real-time and asynchronous transcription, translation, and audio analysis.

You paste in a key from your own Gladia account. It is kept encrypted, and you can withdraw it from inside Gladia whenever you like.

How a run works

One message in, the work done in Gladia.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Gladia. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Gladia account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

7 tools it already has

What it can do in Gladia

These are the ready-made tools your AI employee already has in Gladia. It is not limited to them, but it never has to be taught these.

  • Get live transcription resultTool to retrieve metadata and results of a live transcription job. Use when you need detailed status or results for a specific live transcription session.
  • Get Pre-recorded Transcription ResultTool to retrieve metadata for a pre-recorded transcription job. Use when checking the status or retrieving results of a specific job ID.
  • Gladia List Pre-Recorded TranscriptionsTool to list pre-recorded transcription jobs with optional filters. Use after submitting or querying jobs to retrieve paginated results.
  • Initiate Live Transcription SessionTool to initiate a live transcription session. Use before streaming audio to get a WebSocket URL.
  • Initiate Pre-Recorded TranscriptionTool to initiate a pre-recorded transcription job. Use when you have an audio URL and need asynchronous transcription results.
  • List live transcription jobsTool to list live transcription jobs. Use when you need an overview of live transcription sessions with optional filtering and pagination. Use after setting up live transcription.
  • Upload Audio/Video FileTool to upload an audio or video file to Gladia's servers. Use when preparing a file for transcription.
Access, and who is in charge of it

You stay the boss of your Gladia account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Gladia account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Gladia is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Gladia and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Gladia

Can an AI employee really work inside Gladia?
Yes. It signs in to your own Gladia account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Gladia?
No. Nothing moves and nothing is replaced. Your records stay in Gladia, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Gladia account?
You paste in a key from your own Gladia account. It is kept encrypted, and you can withdraw it from inside Gladia whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Gladia?
It has 7 ready-made tools in Gladia today, among them Get live transcription result, Get Pre-recorded Transcription Result and Gladia List Pre-Recorded Transcriptions. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Gladia and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Gladia and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Gladia?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Gladia is written down with what it did and when.