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AI Chatbots

Chatforma, worked by an AI employee

Not another app for your team to learn, and not a set of rules for you to build. You hire an AI employee, you give it access to your Chatforma account, and you ask it for things in Slack or Teams the way you would ask anyone else on the team. There is nothing to map and nothing to maintain.

  • AI Chatbots
  • Connects with a key
  • 10 ready-made tools
  • Asked in Slack or Teams
At work

An illustration of how the conversation reads, not a transcript from a client account.

What Chatforma is

Chatforma is a chatbot automation platform for managing bots, users, segments, broadcasts, dialogs, forms, notifications, and variables.

You paste in a key from your own Chatforma account. It is kept encrypted, and you can withdraw it from inside Chatforma whenever you like.

How a run works

One message in, the work done in Chatforma.

  1. 01

    You ask

    You message your AI employee in the chat your team already has open, in one sentence, in your own words.

  2. 02

    It works out the step

    It decides what the job needs in Chatforma. You do not pick anything from a menu or wire anything together.

  3. 03

    It does the work

    Signed in to your own Chatforma account, inside the access you granted it, doing the thing you asked for.

  4. 04

    It reports back

    It tells you what it did, in the same thread. If it could not do something, it says so rather than guessing.

10 tools it already has

What it can do in Chatforma

These are the ready-made tools your AI employee already has in Chatforma. It is not limited to them, but it never has to be taught these.

  • Get User VariableGet the current value of one bot variable for one bot user.
  • List BotsList bots belonging to the connected Chatforma account so their IDs can be used in bot-scoped tools.
  • List Dialog MessagesReturn one page of messages exchanged in a specific user's bot dialog, with a cursor for continuing the history.
  • List Predefined MessagesList predefined messages configured in a bot so a message ID can be selected for sending.
  • List SegmentsList the user segments configured for a bot, including segment IDs needed for targeted sends.
  • List UsersList a bot's users, members of one segment, or users with open dialogs; choose the view that matches the task.
  • List VariablesList variables configured for a bot, including IDs and types needed to read user-specific values.
  • Send Dialog MessageImmediately send a user-visible text message into a specific user's bot dialog. This irreversible action may contact a real user.
  • Send Predefined MessageSend a configured bot message to one user or dispatch it to a segment. This irreversible action may contact one or many real users.
  • Send Text DispatchCreate a user-visible text dispatch for one bot user or a segment. Delivery may be immediate or scheduled where supported and cannot be undone through this API.
Access, and who is in charge of it

You stay the boss of your Chatforma account.

Nothing connects until you approve it. You grant access one app at a time, you can take it back the same way, and everything your AI employee does in there is written down where you can see it.

How we handle your data
  • It signs in to your own Chatforma account. You are not moving anything into ours.
  • You grant access one app at a time, and you can take it back the same way.
  • Everything it does in Chatforma is written down, with what it did and when.
  • Anything you tell it to check with you first, it checks with you first.
Other apps in the same corner of the business

It works in Chatforma and the rest of your software in the same job

A real job rarely stays in one place. Reading a message in one app, checking a record in another and writing the result in a third is one request to your AI employee, not three.

See every app

Questions people ask about Chatforma

Can an AI employee really work inside Chatforma?
Yes. It signs in to your own Chatforma account and works in it the way a new hire would, from the chat your team already has open. Nobody installs anything, and nobody learns a new screen.
Do I have to move anything out of Chatforma?
No. Nothing moves and nothing is replaced. Your records stay in Chatforma, your team carries on in the same screens they used yesterday, and your AI employee works alongside them in there.
How does it get into my Chatforma account?
You paste in a key from your own Chatforma account. It is kept encrypted, and you can withdraw it from inside Chatforma whenever you like. You approve it before anything connects, and you can take the access back the same way you gave it.
What can it actually do in Chatforma?
It has 10 ready-made tools in Chatforma today, among them Get User Variable, List Bots and List Dialog Messages. The full list is on this page. It is not limited to those, but it never has to be taught them.
Can it use Chatforma and the rest of my software in the same job?
Yes, and that is usually the point. Reading a message in one app, checking a record in Chatforma and writing the result somewhere else is one request to your AI employee, not three separate ones you stitch together.
Who decides what it is allowed to do in Chatforma?
You do. You grant access one app at a time and can withdraw it at any time, anything you ask it to check with you first it checks with you first, and everything it does in Chatforma is written down with what it did and when.