2 billion+ users

Envoy + WhatsApp

The world's most-used messaging app

Most of your customers already use WhatsApp daily. Envoy answers their questions on your website instantly, then hands off the warmest leads directly to your WhatsApp number — so you only pick up when there's real intent.

Connect Envoy to WhatsAppLearn about Envoy

How it works

Envoy installs on your website in minutes. The WhatsApp connection takes seconds.

  1. 1

    Install Envoy on your website

    Paste one script tag into your site — or use the WordPress, Shopify, or Wix plugin. Envoy is live in under five minutes.

  2. 2

    Train Envoy on your business content

    Upload your FAQs, services, pricing, and hours. Envoy reads your pages and learns how to answer the questions your customers actually ask.

  3. 3

    Enable the WhatsApp handoff button

    Add your WhatsApp business number in the Envoy dashboard. A "Chat on WhatsApp" button appears alongside AI answers, giving visitors a direct path to your team.

  4. 4

    AI handles FAQs; you handle hot leads

    Envoy answers routine questions 24/7. Visitors who want to talk tap the WhatsApp button and arrive in your inbox already informed — shortening every sales conversation.

Why pair Envoy with WhatsApp

Zero missed after-hours inquiries — the AI answers while you sleep, WhatsApp captures the lead.

Warmer conversations — prospects who tap "Chat on WhatsApp" have already read your answers and are ready to buy.

No new apps for your customers — they reach you on the app they already have open.

One setup, every page — the WhatsApp button appears site-wide the moment you enable it.

Frequently asked questions

Does Envoy replace WhatsApp or integrate alongside it?
Alongside it. Envoy answers questions automatically on your website; the WhatsApp button is an optional handoff channel that appears in the chat widget so warm leads can reach you directly. You keep full control of WhatsApp conversations.
Do I need a WhatsApp Business account?
A standard WhatsApp number works, but a WhatsApp Business account lets you add a business profile, automated greetings, and quick replies — which pairs well with Envoy's pre-qualification flow.
Can Envoy send messages to WhatsApp automatically?
Envoy does not send outbound WhatsApp messages — that requires the WhatsApp Business API and Meta approval. What Envoy does is surface a click-to-chat button inside the widget so visitors can initiate a WhatsApp conversation with one tap.
Will the WhatsApp button show on mobile and desktop?
Yes. On mobile, tapping the button opens the WhatsApp app. On desktop, it opens WhatsApp Web. The experience works correctly on all major devices and browsers.

Ready to connect Envoy to WhatsApp?

Set up Envoy in five minutes. The WhatsApp integration is a one-step toggle in the dashboard. Free plan available.

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Also integrates with

Facebook MessengerCalendlyGoogle BusinessSlack