Envoy
1 billion+ monthly active users

Envoy + Facebook Messenger

Facebook's built-in messaging platform for pages and businesses

Customers who find your business on Facebook expect to message you there. Envoy answers questions on your website and routes engaged visitors to your Facebook Page inbox — so your Messenger stays full of pre-qualified leads, not first-contact cold messages.

Connect Envoy to Facebook MessengerLearn about Envoy

How it works

Envoy installs on your website in minutes. The Facebook Messenger connection takes seconds.

  1. 1

    Install Envoy on your website

    Add one script tag to your site or install the plugin for your CMS. Envoy is live in minutes and requires no developer.

  2. 2

    Train Envoy on your business

    Point Envoy at your website, upload your service list, and paste in your FAQs. The AI learns your business and starts answering correctly right away.

  3. 3

    Connect your Facebook Page

    Enter your Facebook Page URL in the Envoy dashboard. A "Message us on Messenger" button appears in the chat widget alongside AI answers.

  4. 4

    AI qualifies; Messenger closes

    Envoy handles repetitive questions automatically. Visitors who are ready to buy or book tap the Messenger button and land in your Page inbox already knowing your offer.

Why pair Envoy with Facebook Messenger

Fewer cold Messenger messages — visitors arrive having already read your answers, so every conversation starts further along.

Facebook Page visitors and website visitors both flow to the same Messenger inbox.

Instant responses 24/7 on your website, with a human escalation path visitors can choose on their own terms.

No extra software — the Messenger handoff uses the Messenger app your team already monitors.

Frequently asked questions

Does Envoy plug into the Messenger chat plugin Facebook offers for websites?
Envoy is a separate, more capable AI widget. Rather than replacing the Messenger plugin, it sits alongside your site and routes high-intent visitors to your Messenger Page inbox via a button inside the Envoy chat.
Do I need a Facebook Business Page?
Yes. The Messenger handoff links to your Page's Messenger inbox, so an active Facebook Business Page is required. If you don't have one, Envoy still works — you simply won't enable the Messenger button.
Can Envoy answer questions inside Messenger directly?
Envoy's AI chat runs on your website. The Messenger integration is a handoff button — visitors click it to open a conversation in Messenger, where your team or a Messenger bot takes over.
What if a visitor asks something the AI can't answer?
Envoy is trained on your content, so gaps are rare. When a visitor asks something outside the knowledge base, Envoy can prompt them to reach out via Messenger, email, or phone — whichever channel you configure.

Ready to connect Envoy to Facebook Messenger?

Set up Envoy in five minutes. The Facebook Messenger integration is a one-step toggle in the dashboard. Free plan available.

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Also integrates with

WhatsAppCalendlyGoogle BusinessSlack