The business messaging platform used by over 200,000 organizations
When Envoy captures a lead or a visitor requests a human, your team gets an instant Slack notification with the full conversation context — so no lead sits unattended while you're heads-down in other work.
Envoy installs on your website in minutes. The Slack connection takes seconds.
Add the Envoy script tag to your site. The AI chat widget goes live immediately and starts handling visitor questions.
In the Envoy dashboard, enable the Slack integration and authorize the Envoy app to post to a channel of your choice — typically #leads, #sales, or #support.
When a visitor submits a lead form, requests a human, or explicitly asks to speak with someone, Envoy posts a summary to your Slack channel — including the visitor's question, contact details, and conversation transcript.
The Slack notification includes a direct reply link. Your team sees the context, clicks through, and responds — without hunting through inboxes or missing a time-sensitive lead.
Zero missed escalations — every human handoff request surfaces instantly in Slack, where your team is already working.
Full conversation context in the notification — no need to ask the customer to repeat themselves.
Route to the right person — post lead notifications to a #sales channel and support escalations to #support.
Faster response times — teams that get Slack alerts respond to leads in minutes, not hours.
Set up Envoy in five minutes. The Slack integration is a one-step toggle in the dashboard. Free plan available.
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