5 billion+ Google searches per day

Envoy + Google Business

Google's free business listing platform powering local search

When someone clicks your Google Business Profile link and lands on your website, Envoy is there to answer their questions immediately — trained on the exact hours, services, and FAQs from your profile. No more bounce. Every Google click becomes a conversation.

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How it works

Envoy installs on your website in minutes. The Google Business connection takes seconds.

  1. 1

    Add Envoy to the website linked in your Google Business Profile

    Paste the Envoy script tag into your website. Every visitor who clicks your GBP website link now lands on a page with instant AI chat — no extra setup required.

  2. 2

    Train Envoy on your Google Business data

    Copy your GBP hours, service list, service area, and FAQs into Envoy's knowledge base. The AI answers the exact questions Google users expect: "Are you open now?", "Do you serve my area?", "What does this service include?"

  3. 3

    Capture leads from every Google click

    Envoy's lead capture form collects name, email, or phone during the chat. Visitors who arrived from Google and didn't call are still captured as leads — with the question they asked logged for context.

  4. 4

    Close the gap between Google search and booked appointment

    Most GBP visitors leave without contacting the business. Envoy intercepts that exit with an immediate, accurate response and a clear next step — whether that's a call, a booking link, or a contact form.

Why pair Envoy with Google Business

Converts more Google clicks into actual leads — visitors get an instant answer instead of searching for your contact page.

Consistent information — your GBP hours and services match what Envoy says, eliminating the confusion that causes bounces.

Captures contact details from visitors who would never call — the chat lowers the friction barrier dramatically.

Improves time-on-site and engagement metrics, which are positive signals for local SEO rankings.

Frequently asked questions

Does Envoy connect directly to my Google Business Profile API?
Envoy is trained on the content you upload, including information you copy from your GBP. It does not sync automatically with GBP in real time, so if your hours or services change, update Envoy's knowledge base to match.
Can Envoy respond to Google reviews?
Envoy handles on-site chat conversations, not Google review responses. For review management, explore Envoy's companion product ReviewFlow, which handles Google and other review platforms.
Will Envoy help my Google Business ranking?
Envoy improves engagement metrics (time on site, pages per visit, reduced bounce rate) by giving visitors an immediate reason to stay. Strong engagement signals are a positive factor in Google's local ranking algorithm.
What if my GBP links to a Facebook page instead of a website?
Envoy requires a website to install the chat widget. If your current GBP website link points to social media, creating even a simple landing page and adding Envoy to it will capture significantly more lead intent from your Google traffic.

Ready to connect Envoy to Google Business?

Set up Envoy in five minutes. The Google Business integration is a one-step toggle in the dashboard. Free plan available.

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Also integrates with

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