What is a website knowledge gap?

A knowledge gap is a question a real customer would ask that your website doesn't currently answer. These gaps cause visitors to leave without converting or to call your business with questions you could have answered online.

How does the knowledge gap finder work?

The tool reads your website content and uses AI to determine what questions a real visitor to your specific type of business would ask — then checks whether your site answers them.

What does the likelihood rating mean?

High means this is a very common question for your business type. Medium means it comes up regularly. Low means it's less frequent but still worth addressing.

How do I fix the gaps?

You can add FAQ sections, expand your service pages, or use an AI chatbot like Envoy that automatically answers visitor questions using your site content — no extra content writing needed.

Free · No signup · Instant

What questions can't your site answer?

Find the questions your customers are asking that your website leaves unanswered — ranked by how likely they are to cost you a sale.

Try it with a real site: