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AI Chatbot Pricing Comparison

Compare total first-year cost across Envoy, SiteGPT, Chatbase, Tidio, and Intercom. See setup fees, overages, and per-seat costs — side by side.

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Frequently asked questions

Why does Envoy come out cheaper for most businesses?

Envoy includes unlimited conversations and unlimited team seats on every plan. Competitors like SiteGPT, Chatbase, Tidio, and Intercom charge per-conversation overages or per-seat fees that scale dramatically as your business grows. Envoy's flat-rate pricing means your bill stays predictable.

Are these prices guaranteed?

Pricing is based on publicly listed plans as of May 2026. Vendors change pricing frequently, and some offer custom enterprise quotes not reflected here. Always verify current pricing on each vendor's website before purchase. This tool gives you a directional comparison, not a binding quote.

What does "setup fee" mean?

Some platforms charge a one-time onboarding or implementation fee in addition to monthly subscriptions. Tidio charges a $499 setup fee on their Pro plan, while Envoy has zero setup fees on all plans. We include setup fees in the first-year total so you see the true cost.

How do overages work?

When a plan includes a limited number of conversations or seats, exceeding that limit triggers per-unit overage charges. For example, SiteGPT Starter includes 500 conversations — if you use 1,000, you pay an extra $0.05 per conversation. Intercom charges $0.03 per extra conversation. These fees add up fast and are included in our comparison.

Which plan should I start with?

For most small businesses, Envoy Starter at $29/month is the right starting point. It includes unlimited conversations, unlimited team seats, and 3 integrations — enough to connect your CRM, email, and calendar. You can upgrade to Growth ($79/mo) or Pro ($199/mo) as your needs expand.