Turn your past customer list into booked jobs this week
Your most profitable revenue is sitting quietly in your past customer list. These are homeowners and clients who already know, like, and trust your work, but have not heard from you in months. We design and launch gentle, high-converting SMS and email reactivation campaigns that bring repeat bookings and revive cold estimates without spending a dollar on paid ads.
What you actually get from this
Immediate booked appointments and service visits from customers who already trust you
Dead quotes and stalled estimates revived into paying jobs without ad spend
Cleaned, organized contact database with updated customer records and preferences
Predictable seasonal booking boosts whenever work slows down
Capabilities
Targeted reactivation campaigns
Multi-touch SMS and email sequences offering seasonal inspections, loyalty checkups, or special booking priority to past clients.
List segmentation & hygiene
Cleans, validates, and segments your contact list by last service date, job type, and location to ensure every message is relevant.
Conversational booking
Responses flow into a simple two-way inbox where interested customers can confirm times or ask questions without friction.
Paced drip delivery
Sends are throttled over several days so your team is never overwhelmed by replies and every inquiry gets attentive service.
Full consent & opt-out compliance
Strict CAN-SPAM and carrier opt-out controls protect your sending reputation and give recipients an effortless way to unsubscribe.
Deliverables
- Data cleaning and validation of your past customer CSV or CRM records
- Custom high-response copy tailored to your trade, season, and offer
- Automated campaign delivery with daily sending caps and reply routing
- Real-time tracking of replies, appointments booked, and revenue generated
Carefully paced, high-converting reactivation
We protect your reputation by pacing messages in small batches, filtering invalid numbers, and speaking like a trusted local partner rather than a spam broadcast.
Frequently asked
Will this annoy my past customers?
How many past customers do I need to start?
What if we get more replies than we can handle?
What data do I need to provide?
Other things we do
Reactivation for your industry
The fundamentals are the same; the details aren’t. See how Reactivation applies to the work you actually do.
Have a Reactivation project in mind?
Book a free consultation. We’ll tell you honestly how we’d approach it, scope, timeline, and whether we’re the right team.