AI automation & consulting for Restaurants & Hospitality
From reservation questions to catering inquiries that arrive after close, a lot of restaurant and hospitality revenue depends on answering fast. Sanaf builds AI automations that can handle the booking back-and-forth, the repetitive guest questions, and the follow-up — so your floor and kitchen staff stay focused on the guests in front of them.
In restaurants and hospitality, time and money leak in the gaps between a guest reaching out and a human being free to respond — the phone ringing during the dinner rush, the "are you open on the holiday?" message that sits unanswered, the catering or private-event inquiry that goes cold over a weekend, the no-shows nobody reminded. AI automation can sit on top of your existing booking and ordering tools to catch those moments around the clock: answering common questions, capturing and following up on every inquiry, and taking the repetitive coordination off your team. The goal isn't to replace hospitality — it's to make sure no guest or booking slips through while your staff is busy serving.
What we automate for Restaurants & Hospitality
The phone and online messages blow up during service, and questions like hours, menu items, dietary options, parking, and 'do you take walk-ins?' pull staff off the floor to repeat the same answers.
Envoy, our AI website chatbot, is trained on your menu, hours, location, and policies so it answers those repeat guest questions instantly and 24/7 — and captures the lead when someone wants to book or order.
Catering, private-dining, and large-party inquiries come in after close or over the weekend, and by the time someone replies on Monday the guest has booked elsewhere.
Envoy captures the inquiry the moment it arrives and our lead follow-up automation sends an instant acknowledgment plus a scheduled email/SMS sequence so high-value event leads never go cold.
Reservations and event bookings turn into endless back-and-forth — phone tag over dates, party size, and deposits — and no-shows quietly cost you tables you could have filled.
Our scheduling / self-booking automation lets guests reserve or request events from your real availability, and customer-communications automation sends confirmation and reminder texts to cut no-shows.
Quotes for catering and events, deposit invoices, and BEO/intake forms get typed up by hand and re-entered between your POS, spreadsheet, and email.
Our document & paperwork automation generates catering quotes, deposit invoices, and intake forms and moves the details between your apps, so the same numbers aren't keyed in three times.
Example builds for Restaurants & Hospitality
An Envoy AI chatbot on your site that answers menu, hours, allergen/dietary, and reservation questions 24/7 and hands off catering or large-party inquiries as captured leads
A lead follow-up automation that instantly replies to every catering and private-event inquiry, then runs a scheduled email/SMS sequence until the guest books or declines
A self-booking flow for reservations and private events tied to your real availability, with automated confirmation and reminder texts to reduce no-shows
A catering/event paperwork automation that drafts quotes, generates deposit invoices, and syncs guest and event details between your booking tool, POS, and email
Restaurants & Hospitality — FAQ
Can the AI chatbot handle our menu, allergens, and hours without giving guests wrong answers?+
Will this replace our hosts or servers?+
Can it work with the reservation or ordering system we already use?+
How do we get started and what does it cost?+
See what AI can do for your restaurants & hospitality business
Answer six quick questions and our AI builds a personalized automation proposal — exact scope and pricing, no credit card.