Home Where Sanaf works Email Sanaf and set up its email address

Email Sanaf and set up its email address

Last updated on Sep 23, 2026

This article shows how to email Sanaf, and how to choose who is allowed to.

How it works

Every workspace has an inbox address for Sanaf. Send or forward an email to it and Sanaf picks it up like a message. The reply comes back by email, in the same thread.

There is nothing to install. The address exists as soon as your workspace does, but nobody can use it until you allow them.

Find the address

  1. In the console, press Settings at the bottom of the left rail, then Emails under Workspace.
  2. The Sanaf's inbox card shows the address. It is based on your workspace's name.
  3. Press Copy next to it.

Allow senders

Only the senders you allow reach Sanaf. Everyone else is rejected. Until you allow someone, the screen shows Nobody can email Sanaf yet and every email to the inbox is rejected.

  1. On the Allowed senders card, type a domain or an address in the box.
    • A domain, such as acme.com, allows everyone at that company. It is listed as whole company.
    • An address, such as [email protected], allows one person. It is listed as one person.
  2. Press Allow.

To take someone off the list, press Remove next to their entry. Only an owner or manager can change the list, and every change is recorded in the work log.

Send a test

Press Send a test email on the inbox card. Your email app opens with a short message to Sanaf, ready to send. Send it from an address you have allowed, and Sanaf answers by email.

Things to know

  • Forwarding works. Forward a message from your own allowed address and Sanaf reads it, including the forwarded text.
  • Senders are checked. Anyone can type any address into the From line, so Sanaf also checks that the email really came from the domain it claims to. Mail that fails those checks is refused, even from an allowed domain. If an allowed sender's mail never gets an answer, their domain's email settings (SPF and DMARC) may be the reason.
  • Rejected email gets no reply. Mail from someone who is not allowed, or that fails the checks, is dropped without an answer.
  • Treat it like any message. Sanaf asks before anything it cannot undo, just as it does in Slack, Teams or the console chat.

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